International Student Advisor

Support International Students to Succeed

The University of Greater Manchester is seeking a motivated and student-focused individual to join the Directorate of Student Services & Experience as an International Student Advisor.

This is a key frontline role providing specialist information, advice and guidance to international students, supporting them to navigate university life and succeed in their studies.

The Role

Reporting to the Team Leader: Student Experience & International Support, you will act as a primary contact for international student enquiries.

You will provide timely, accurate and culturally sensitive advice across a range of areas including student support, financial matters and wellbeing, while supporting students’ transition, integration and overall experience.

Working in a fast-paced environment, you will deliver support through face-to-face, digital and group-based methods, including inductions, workshops and events.

Key Responsibilities

• Provide high-quality, specialist advice and guidance to international students
• Act as a first point of contact, triaging and managing student enquiries and casework
• Deliver orientation, welcome and induction and ongoing pastoral support
• Support pre-arrival communications and onboarding activity
• Develop and deliver guidance materials, workshops and digital content
• Gather student feedback to enhance the international student experience
• Maintain awareness of UKVI requirements and sector developments

About You

You will be a confident and approachable professional with a strong commitment to supporting international students.

You will demonstrate:

• Experience in a busy, customer-facing environment, ideally within Higher Education
• Strong communication skills and the ability to explain information clearly and sensitively
• Understanding of the needs of international students
• Ability to manage competing priorities and work effectively under pressure
• Strong administrative and organisational skills
• A proactive and collaborative approach

Knowledge of UKVI processes or international student support is desirable.

Why Join Us?

We are committed to creating an inclusive environment where all students can thrive.

We offer:

• The opportunity to make a meaningful impact on the student experience
• A supportive and collaborative working environment
• Opportunities for professional development
• A competitive benefits package

Next Steps

Interviews expected to take place week commencing the 6th July 2026.

This role may be subject to a DBS check.