"International Student Advisor"

International Student Advisor

International Student Scholar Services (ISSS)

Georgia State University

These are exciting times at the International Student Scholar Services Department. We are growing and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.

Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team.

The ISSS Department is seeking (1) International Student Advisor to join the already awesome team taking them to the next level of excellence!

The International Student Advisor (ISA) provides in person and virtual student advising related to F-1 and J-1 immigration regulations and University policies and deadlines using compliance software to maintain appropriate documentation, communication, and student support. The advisor works collaboratively with various admissions offices to issue initial attendance and transfer I-20s to newly admitted international students, and helps manage onboarding communication, processes and support for incoming students. The ISA will utilize the Sunapsis immigration compliance software and Banner system to review student requests, run relevant reports, issue documents, and manage their daily work. The ISA works as part of the student advising team in ISSS to educate international students on their immigration status and regulations and to assist them in meeting their academic and personal goals.

WHAT MAKES ISSS A GREAT PLACE?

• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

• Collaborate with admissions offices to support newly admitted students by issuing initial attendance and transfer I-20s.
• Provide expert immigration advice and guidance regarding maintenance of status and employment benefits, such as Curricular Practical Training (CPT), Optional Practical Training (OPT), and STEM OPT extensions, to GSU's F-1 and J-1 students via phone, email, and in-person.
• Liaise with various GSU departments and federal offices when students have complex immigration issues.
• Advise and assist students on finding solutions to immigration issues as they arise.
• Conduct workshops and presentations as needed on immigration benefits and applications.
• Use Banner, Sunapsis, and SEVIS to report information, solve problems, and gather needed data.
• Performs other related duties as assigned.

Qualifications:

Minimum Hiring Qualifications:

Bachelor's degree and one year of related experience; or a combination of education and related experience.

Preferred Hiring Qualifications:

• Meet the Department of Homeland Security's requirements for Designation School Official (DSO) and Alternative Responsible Officer (ARO).
• Bachelor's or Master's degree in International Education, Higher Education Administration, Student Affairs, Counseling, or a related field.
• One to two years of experience advising international students in a higher education setting.
• Prior experience working in an ISSS office or with SEVIS-related compliance and reporting.
• Strong understanding of U.S. immigration regulations, especially F-1 and J-1 visa categories.
• Experience with SEVIS, batch processing systems (e.g., Sunapsis, Terra Dotta, ISSM, etc.), and federal compliance reporting.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to explain complex immigration regulations in a clear and supportive manner.
• Empathy, patience, and a student-centered advising philosophy.