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MIT - Massachusetts Institute of Technology

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"IT Associate"

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IT Associate

Staff

2026-03-28

Location

Cambridge, MA

MIT

Type

Full-time (Hybrid)

Salary

$27.00 - $32.90

Required Qualifications

High school diploma or equivalent
2+ years work experience
1+ year in IT
G-Suite administration
Technical support
MacOS & Windows experience (preferred)
Salesforce experience (preferred)

Research Areas

Information Technology
G Suite Administration
IT Hardware & Software Maintenance
Network Security
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IT Associate

IT Associate

Job Number: 25415

Functional Area: Information Technology

Department: Abdul Latif Jameel Poverty Action Lab

School Area: Humanities, Arts, & Social Sciences

Pay Range: $27.00 - $32.90

Employment Type: Full-time (Hybrid)

Employment Category: Non-Exempt

Visa Sponsorship Available: No

Pay Grade: 5

Posting Description

IT ASSOCIATE, Abdul Latif Jameel Poverty Action Lab (J-PAL), to join a global research center working to reduce poverty by ensuring that policy is informed by scientific evidence. The Abdul Latif Jameel Poverty Action Lab (J-PAL) is a network of affiliated professors who conduct randomized evaluations (REs). J-PAL's headquarters is a center within MIT’s Economics Department. J-PAL's mission is to reduce poverty by ensuring that policy is based on scientific evidence. The IT Associate is responsible for managing and supporting the IT systems and services at J-PAL, ensuring efficient day-to-day operations across various platforms. Key responsibilities include administering G Suite, managing the ticketing system, providing technical support, and overseeing the maintenance and security of IT hardware, software, and networks.

Find the full job description here.

Job Requirements

REQUIRED: High school diploma or equivalent; a minimum of two years of minimum work experience with at least one year working in IT.

PREFERRED: Bachelor’s degree ideally in computer science or a related technical field; MacOS, and Windows experience; and Salesforce experience and G-Suite administration skills.

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Frequently Asked Questions

📋What are the required qualifications for the IT Associate role at MIT J-PAL?

The position requires a high school diploma or equivalent, a minimum of two years of work experience with at least one year in IT. Preferred qualifications include a Bachelor’s degree in computer science or related field, experience with MacOS and Windows, Salesforce, and G-Suite administration. Explore more administration jobs or research support roles for similar opportunities.

💼What are the key responsibilities of this IT Associate position?

Responsibilities include administering G Suite, managing the ticketing system, providing technical support, and overseeing IT hardware, software, networks maintenance and security at J-PAL, supporting global poverty research. Full details in the MIT research jobs posting.

🌍Is visa sponsorship available for the IT Associate job?

No, visa sponsorship is not available for this role. Candidates must have the right to work in the US. Check higher ed jobs with sponsorship options separately.

💰What is the salary and employment type for this position?

The pay range is $27.00 - $32.90 per hour, full-time hybrid in Cambridge, MA, non-exempt, Pay Grade 5. View administration jobs salary insights.

📝How do I apply for the IT Associate role at J-PAL MIT?

Review the full job description via the provided link and apply through MIT's careers portal before the expiration date of March 28, 2026. Prepare your resume highlighting IT support and G-Suite skills. Tips in our free resume template.

🔧What skills are preferred for success in this IT role?

Preferred: Bachelor’s in computer science, proficiency in MacOS, Windows, Salesforce, and G-Suite administration. These enhance support for J-PAL's research operations. See related IT jobs.
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