IT Network Support Specialist

to Credit Check: No Internal Title: IT Network Support Specialist Department: Information Technology Services Position Type: PCLS - Slotted Classified Full or Part Time: Full-Time Basis: 12 mo. Hours per week: 37.5 hours per week Normal Work Schedule: Monday - Thursday 8am-5pm and Friday 8am-12:30pm Job Details: IT Network Support Specialist Coastal Carolina University is currently accepting applications for the following full-time position: IT Network Support Specialist in the Office of Information Technology Services . The IT Network Support Specialist performs maintenance and supports both campus and remote-campus network (including wired and wireless), cable and telecommunication infrastructure services. This position will analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, and other data communication networks. How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/122577 . Applicants must submit a cover letter, resume, and contact information for three (3) professional references. Review of applications will begin immediately and continue until position is filled. Required Qualifications: A bachelor’s degree in information technology systems, computer science, or related field and experience in information technology systems or related area. Relevant experience may be substituted for bachelor’s degree on a year-for-year basis. A valid SC Driver’s License. Preferred Qualifications: A minimum of two (2) years’ network experience. Duties include, but are not limited to: Performs campus cabling infrastructure activities, including installing local area network equipment and software, IP TV, telecommunication, television cabling and wiring activities; maintaining equipment; performing systems maintenance on equipment and systems. Installs, terminates, repairs and certifies network cabling. Performs primary network system administration on network systems/servers as needed including NACs, switches, routers, and wireless controllers equipment. Monitors campus network system to ensure optimal operation. Use tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, research bug fixes and implements solutions; communicates with manager regarding unresolved problems. Assists supervisor by contributing input to improve operational procedures, processes, and standards. Utilizes University/ITS/individual resources and time effectively to accomplish tasks and projects. Provides customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large. Maintains current knowledge of network wiring standards as well as national, state, and local fire codes. Maintains current knowledge of cable wiring. Maintains effective technical documentation on hardware and software network configuration and adheres to change control policies. IT Technician III (AM72/61121640/FTE-S01190P), full-time position with benefits. SC State Pay Grade: TEC05 . Salary range: $58,854.00 (midpoint) – $82,416.00 (midpoint). Normal work hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 12:30 p.m. Must be flexible to meet the special scheduling needs of the university. Employee may have to work events outside of normal operating hours. They will be given notice well ahead of time to prepare for the schedule change, and this will not exceed their normal 37.5 hours. Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 12,000 students from 48 states and 53 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences. The University provides equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship status, national origin, or because an employee or applicant for employment is an individual with a disability or a disabled veteran, an Armed Forces service medal veteran, a recently separated veteran, or an active-duty wartime or campaign badge veteran, or other “protected veteran,” as defined by law. Coastal Carolina University is an EO/AA employer. Required Qualifications: A bachelor’s degree in information technology systems, computer science, or related field and experience in information technology systems or related area. Relevant experience may be substituted for bachelor’s degree on a year-for-year basis. A valid SC Driver’s License. Preferred Qualifications: A minimum of two (2) years’ network experience. Knowledge, Skills & Abilities: Knowledge of Cisco switches and Meraki wireless equipment. Employee must have good working knowledge of network architecture. In addition, knowledge of computer system analysis, design, testing, debugging and maintenance techniques. Employee must have the ability to learn new technologies and solve end user problems. Employee must work courteously and patiently with peers and patrons. Experience and working knowledge of fiber optics and related equipment. Professional certifications such as Network + or Cisco are highly desirable. Posting Number: FTE-S01190P Number of Vacancies: 1 Desired Start Date: 10/15/2026 Job Open Date: 09/11/2026 Open Until Filled: Yes Quicklink for Posting: https://jobs.coastal.edu/postings/122577