If you’re an innovative leader with a passion for improving enterprise systems and elevating user experiences, this role is for you. Whether you’re actively seeking a new challenge or passively considering your next step, AUIB offers an exciting opportunity to make a lasting impact.
Key Responsibilities:
- Diagnosing and resolving technical issues to ensure system stability and user satisfaction.
- Support the implementation of new systems and applications to meet specific academic or administrative requirements.
- Partner with university departments to understand their needs and propose technology-based solutions
- Help align IT strategies with the university's broader mission and goals by evaluating and recommending new technologies.
- Create technical documentation and communicate technical concepts to non-technical users.
- Conduct thorough testing of updates within the test environment before deploying them to the production environment.
Ideal Candidate Profile:
- Commitment to academic excellence and student success.
- Integrity and professional ethics.
- Collaboration and teamwork across departments.
- Service orientation and responsiveness.
- Commitment to diversity, equity, and inclusion
Education and Experience:
- Required Education: Computer Sciences (BS), or in Computer Software Engineering
- Years of Relevant Experience: minimum 3 years of similar work experience, preferably in an academic environment .
Specific Skills or Expertise:
- Strong understanding of enterprise systems with experience configuring, managing permissions, and maintaining accurate organizational and employee data records.
- Experience with system troubleshooting and support, resolving application issues, access problems, and ensuring smooth daily operations for end-users.
- Knowledge of SQL and database concepts for data validation, reporting, and supporting administrative system workflows.
- Familiarity with academic and administrative software, including learning management systems, library systems, and student information systems.
- Experience in testing system updates and documenting processes, including preparing user guides and supporting training sessions for staff.
• Personal Attributes:
- Commitment to academic excellence and student success.
- Integrity and professional ethics.
- Collaboration and teamwork across departments.
- Service orientation and responsiveness.
- Commitment to diversity, equity, and inclusion.
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Why AUIB?
Diversity and Inclusivity: At AUIB, we champion diversity and inclusivity in every aspect of campus life. Our vibrant community is a tapestry of cultures, ideas, and dreams, ensuring a welcoming environment for everyone through fair and equal policies.
Competitive Benefits: AUIB offers competitive salaries, comprehensive health plans, and generous leave policies, ensuring the well-being and satisfaction of our staff.
Professional Development: With numerous opportunities for career progression and professional development, AUIB is the ideal place to enhance your skills and advance your career.
A Thriving Community: Our expatriate faculty and staff enjoy comfortable on-campus accommodations, and a vibrant campus equipped with state-of-the-art facilities, including an expansive library, modern classrooms, and recreational amenities.
A Legacy of Excellence: Situated in Baghdad, AUIB is dedicated to reviving the city’s historic legacy of learning and culture. Joining AUIB means being part of a prestigious project envisioned by prominent figures in business, government, and education.
