IT Specialist

Tuition remission is also available. Telework: A hybrid telework schedule may be available. Responsibilities: Working closely with the Manager of Systems and Technology and the Associate Director of Undergraduate Admissions and Orientation, the IT Specialist serves as a key operational and technical contributor supporting admissions systems, data integrity, and process execution. The IT Specialist performs bulk data uploads, data corrections, duplicate resolution, account provisioning, report development, and data validation to ensure accuracy and compliance. The role participates in pre-production testing, peer review of changes, and error monitoring and escalation, while maintaining process documentation and supporting staff training. The IT Specialist also supervises a team of student workers (IT Grit Guides), providing task assignment, oversight, training, and quality review to ensure adherence to established procedures, data governance standards, security requirements, and operational continuity. Required Minimum Qualifications: Bachelor's Degree, preferably in information systems or a related field. Minimum of one (1) year of experience in a role with responsibilities that include data analysis, reporting, and responding to user inquiries related to system access and functionality. Demonstrated strong written and verbal communication skills. Preferred Qualifications: Experience in process documentation and end-user training. Experience working with PeopleSoft Student Administration. Background Screening Statement: A background check will be required. Special Instructions to Applicants: Upload a cover letter and a resume. Closing Date: Open Until Filled Benefits: UMBC offers a rich benefits package. Regular and grant funded regular positions ( Full benefits summary click here ): Generous Leave which includes accruing: 22 Days of Annual Leave 15 Days of Sick Leave 15 Holidays 3 Personal Days Tuition Remission : 8 credit hours per semester Tuition remission at UMBC for eligible dependents after two years of FT employment Additional Benefits: Life and disability insurance Retirement plans (including the choice of joining the pension plan) Professional development opportunities Wellness opportunities & Much more Salary: Salary: $53,000-59,000 depending on qualifications and experience. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Hours: Full Time Type: Regular FLSA Status: Exempt Equal Opportunity Statement: UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply. Title IX: As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here. Accommodation: If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday. Work Authorization As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.