"IT Sr. Manager, Research Computing (IT@JH)"

Job Details

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

IT@JH Research Computing is seeking an IT Sr. Manager which is a dual-role position that blends high-level technical expertise in high-performance and AI computing with managerial oversight for the Research Computing engineering team. The position provides hands-on leadership in designing, deploying, and optimizing HPC/AI infrastructure, CPU/GPU clusters, high-bandwidth networks, parallel and object storage, and large-scale scientific software environments, while also managing day-to-day team operations, project execution, and stakeholder coordination. This role supports faculty, researchers, and campus partners by developing reliable and scalable computing systems, guiding technical staff, and ensuring a cohesive, well-documented, and service-oriented operational model. Assignments are both project-based and operational, requiring independent decision-making, technical leadership, and strong communication across the research computing ecosystem. This role also collaborates closely with the IT Architect and supports strategic planning with the Director of Research Computing.

Specific Duties & Responsibilities

• The responsibilities listed below are typical examples of the work performed by this position.
• Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

Strategy & Planning

• As a member of a senior management team, contributes or leads planning to achieve organizational goals by prioritizing initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
• Develops technology solutions to anticipate the organization's needs, be cost-effective, reliable and compatible with existing and emerging technologies.
• Anticipates change and responds when technology requirements emerge and evolve.
• Based on understanding of organizational goals, mission and culture, assesses impact and effectiveness of technology to ensure it supports the organization’s needs.
• Helps establish budgetary goals and provides input towards priorities. May develop IT operations budget.
• Works with constituents in conjunction with other IT leaders to interpret customer business needs and makes recommendations for strategic investments in technology, applications, business process, personnel, etc. that meets the agreed upon goals of the organization.
• Ensures that applicable Hopkins policies, practices, regulatory requirements are addressed and followed within his/her area of responsibility.

Relationship Management

• Represents senior organizational leadership, often with delegated authority, in meetings both within and outside of Hopkins.
• Represents the interest of the organization at industry, state and federal meetings to ensure that the best interests of the organization are considered.
• Manages the customer relationship and satisfaction as well as adherence to the contractual obligations.
• Creates and promotes a culture of excellent customer service.
• Establishes and maintains ties with colleagues throughout the institution to ensure optimal collaboration and coordination of effort.
• Maintains relationships with strategic technology vendors for the organization.

Project/Product Responsibility

• Has direct responsibility for the design, development, and application of technical solutions that satisfy customer needs and are essential to the ongoing operations of the department or IT function.
• Is responsible for the management of multiple IT projects that impact the department or IT function, including planning, and monitoring progress toward completion.
• Ensures continuous delivery of information technology support and services through direct management of service level agreements.

Staff Management

• Recruits, develops, retains, and organizes staff.
• Assigns tasks, monitors progress, and provides guidance.
• Perform other related duties as requested.
• Other duties as assigned.

Supervises Technical Staff within Research Computing

• Senior Systems Engineers
• Systems Administrators
• HPC Software Engineers

Minimum Qualifications

• Bachelor's Degree.
• Seven years of progressively responsible IT management experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula

Preferred Qualifications

• At least 5 years of direct experience in high-performance computing environments, including administration of large, multi-user research clusters with tens of thousands of CPU cores, hundreds of GPUs, and multi-petabyte distributed storage systems.
• Seven or more years of progressive IT systems experience, including Linux systems administration, IT operations, infrastructure support, or technical leadership roles.
• Strong proficiency in Linux engineering and automation, with hands-on expertise writing maintainable operational tooling in Python, Bash, and SQL for provisioning, monitoring, lifecycle management, and workflow optimization.
• Demonstrated experience configuring and optimizing HPC resource management and cluster orchestration platforms such as Slurm, Bright Cluster Manager, and xCAT, including scheduler policy tuning and usage analytics.
• Proven ability to administer and troubleshoot large-scale parallel and distributed storage systems such as GPFS, VAST, WEKA, and ZFS, with experience in quota management, failure recovery, capacity planning, and performance monitoring.
• Deep experience building and maintaining observability and monitoring stacks using Prometheus, Grafana, InfluxDB, Telegraf, and custom exporter tooling, including development of dashboards for GPU utilization, node health, and job efficiency.

Technical Skills (Expected Skills/Proficiency Level)

• Cloud Serverless Computing Architecture - Advanced
• Communication - Advanced
• Information Technology Infrastructure Library - Advanced
• IT Documentation - Advanced
• IT Services Management - Advanced
• IT Strategic Planning - Advanced
• Project Management - Advanced
• Software Development Life Cycle - Advanced
• User Experience - Advanced

Classified Title: IT Sr. Manager
Job Posting Title (Working Title): IT Sr. Manager, Research Computing (IT@JH)
Role/Level/Range: L/04/LF
Starting Salary Range: $98,200 - $171,900 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: Mon-Fri, 8:30am-5pm
FLSA Status: Exempt
Location: Hybrid/Johns Hopkins Bayview
Department name: IT@JH Research Computing
Personnel area: University Administration

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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