"Kaitātari Pakihi - Technical Business Analyst"

Job Description:

• Are you a motivated, customer-focused individual interested in a fixed-term, full-time role?
• Can you confidently deliver training and develop clear user documentation?
• Do you have experience in a higher education or research environment?

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Kaitātari Pakihi - Technical Business Analyst to join the Architecture & Design team within Te Tai Matihiko - Digital Solutions on a 3-month, fixed-term, full-time contract.

This is a hybrid role where some work from home can be accommodated.

Key responsibilities:

• User and Project Support: Assist researchers with REDCap setup, configuration, troubleshooting, and promote its adoption across the University.
• Training and Documentation: Deliver onboarding, create guides and resources, and raise awareness of REDCap features and data management practices.
• Compliance and Governance: Ensure REDCap projects meet institutional, ethical, and privacy standards, collaborating with governance and ethics teams.
• Stakeholder Engagement: Build strong relationships with Te Tai Matihiko - Digital Solutions staff, users, University groups, and external suppliers to support REDCap effectively.

Ō pūmanawa - About you

You will be a motivated, customer-focused individual who can learn systems quickly, work well alongside stakeholders and deliver effective training of users while maintaining high standards of documentation and communication.

Key requirements:

• Strong technical skills in configuring research surveys, managing user roles, troubleshooting, and supporting secure data workflows.
• Proven ability to deliver training and develop clear user documentation.
• Excellent communication and client service skills, with the ability to explain technical concepts to non-technical audiences.
• Ability to work collaboratively with researchers, IT staff, and governance teams.

Role Description: Click here to see further information, including salary details. If this link is not available, click 'apply' to view this on the University career's page.

Close date for vacancy: 31 October 2025.

Contact details for vacancy: If you have any questions regarding this role please get in touch with Ryan Nicholson (ryan.nicholson@vuw.ac.nz).

How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter. Applicants who do not have residency or citizenship and require a visa to work at the University must clearly indicate their visa status in their application and understand that if they do not have a current, relevant visa, they will need to secure this independently.

We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.