"Key Account Partner, Business Development"

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

The Executive Education Center originated in Ann Arbor, MI, USA in 1935 and by the 1940's was offering an array of courses, workshops, and conferences with an overwhelming response from corporations. Today, the Center offers more than 30 different public program offerings and an extensive portfolio of custom programs annually serving over 4,000 business executives around the world. Since the early 90's we have had a global footprint with locations in the United States, India, and China. We deliver programs globally, wherever our corporate clients request.

We are proud that both our open enrollment and custom programs for Executive Development are highly regarded. Leadership Excellence Magazine has consistently rated Michigan's Executive Education Leadership Development programs #1 from 2008-2013. The Financial Times lists Michigan Ross as among the top ten executive education providers in the world. Learn more about Ross's Executive Education program HERE.

This role is hybrid with on-site expectations in Ann Arbor, MI 3 days per week. Domestic and international travel is required. Will require work during early mornings, nights, and/or weekends. For a full job description, see link here. For questions about this role, email talent.acquisition@umich.edu.

60% Client Relationship Management

• Develop and execute strategic key account plans to strengthen client relationships and drive year-round engagement
• Expand business within existing accounts by identifying new opportunities and aligning solutions to evolving client needs
• Manage a portfolio of clients and programs to ensure growth, satisfaction, and high-quality service
• Provide consultative support by identifying client challenges and recommending tailored solutions
• Lead client feedback initiatives and implement service enhancements
• Deliver innovative strategies to deepen long-term partnerships

25% Business Development and Program Design

• Grow Executive Education's custom portfolio through strategic relationship building and business development
• Consult with corporate leaders to assess talent needs and align learning solutions
• Lead proposal development, RFP processes, budgeting, and contract acquisition for new and existing clients
• Collaborate with faculty and design teams to create and deliver high-impact programs
• Co-direct program delivery, ensuring successful execution and client satisfaction
• Drive revenue growth by meeting or exceeding sales and contribution targets

10% Lead Generation

• Initiate and maintain prospect engagement through targeted outreach and follow-up
• Design and host events to attract and nurture client relationships

5% Special Assignments

• Contribute to strategic initiatives and special projects that support Executive Education and Ross School of Business goals

Requirements:

• Bachelor's Degree and 5+ years of experience or equivalent combination of education and experience. Experiences to include account management and business development, preferably in a corporate learning or executive education environment.
• Experience doing business and client relationship development with executives and learning leaders in large global firms with well-developed learning strategies.
• Program design (of management/executive level learning experiences).
• Knowledge of adult learning theory and practices.
• Consultative selling skills.
• Demonstrated team interaction skills are necessary.
• Manage finances for organizational learning or consulting projects.

The posting range for this position is $67,700 - $87,300. This position is eligible for a sales incentive program with the potential to earn additional compensation above the base salary. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.