"Lab Manager - Department of Digital Arts (71104)"

About Pratt

Pratt Institute provides the creative leaders of tomorrow the professional knowledge and experience to make a better world. A world-class and internationally ranked college with programs in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs.

The Institute's impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, a landmark building and public gallery in Manhattan, as well as an extension campus, Pratt Munson College of Art and Design in Utica, New York. On Governors Island, Pratt is a core partner on the Stony Brook University team selected to develop the New York Climate Exchange, a research and educational hub poised to establish New York City as the global leader for the most pressing issue of our time: climate change. Another extension of Pratt's campus is the Research Yard, a 20,000-square-foot facility that brings together the research activities of Pratt Institute under one roof in the Brooklyn Navy Yard (BNY).

Description

The Department of Digital Arts (DDA) at Pratt Institute is seeking a detail-oriented Lab Manager to support the growing technology demands of the department. The successful applicant will join the department's IT team, reporting to the Technology Director.

About the Department of Digital Arts:

The Department of Digital Arts (DDA) has a 35-year history in the artistic application of innovative technologies, offering degrees in 2D Animation, 3D Animation, Art & Technology, and Game Arts. Our community of over 400 students, 60 faculty and 7 staff operate across 3 floors of Myrtle Hall. These facilities include over 300 computers, a well-equipped resource center, a greenscreen room, an audio recording studio, experimental animation studios, artist studios, and a spatial computing lab.

Examples of Duties

• Support the core technological needs of the students, faculty, and staff, ensuring smooth running of classes and other departmental activities including responding to help tickets, deployment (hardware and software), and maintaining peripherals and specialist facilities;
• In coordination with the Technology Director and Chair, help to plan upgrades, repairs and tech strategies for the department;
• Plan and prepare technology requirements for special events such as workshops and end of year exhibitions/screenings - this includes oversight of DDA's screens and relationship with Pratt TV/Interactive Services;
• Ensure the implementation of departmental policies and procedures regarding department facilities and equipment;
• Manage and maintain, with oversight, the department's render farm;
• Conduct IT development related to the department, especially around systems that are distinctive to department operations;
• Liaise with and assist the Operations Manager on technical systems and resources, and lend backup support in this area when needed;
• Perform other related duties as required

Qualifications

• Bachelor's degree with experience in IT support for both Apple and Windows computers.
• Experience with specialist systems set-up, maintenance, research and development such as local admin servers, render farm, and software imaging/deployment.
• Strong communication skills and the ability to track projects and report on progress.
• Ability to work independently as well as in a team environment.
• Knowledge of how-to set-up, troubleshoot, and integrate a diverse range of creative IT software and hardware.
• Scripting/coding experience is a plus.
• An ability to document and summarize processes into how-to manuals and/or videos (for appropriate projects) is highly desirable for this role.

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.

At Pratt, we prioritize equity and have established a systematic approach to guarantee fair treatment for everyone. If your background and expertise align with the requirements of the position, you will be contacted for further instructions.

Benefits:

• Medical
• Dental
• Vision
• HSA
• Company Sponsored Basic Life & AD&D
• Company Sponsored Long Term Disability
• Flex Spending Account (Health, Dependant Care)
• Commuter Benefits (Transit & Parking)
• Disability (NYS)
• Voluntary Short Term Disability
• Voluntary Life Insurance
• 403B Retirement Plan
• Voluntary Supplemental Retirement Plan
• Paid Time Off (Vac & Sick)