"Lead Certified Fitter"

Scope of Position

The Comprehensive Cancer Center Arthur G. James Hospital and Richard J. Solove Research Institute and Stefanie Spielman Comprehensive Breast Center are committed to providing high quality health services in detection, diagnosis, treatment and rehabilitation. Located inside the Breast Center, Hopes Boutique serves countless breast cancer patients as well as women with other cancers who can benefit from specialty garments (forms, mastectomy bras, lingerie and swimsuits, etc.), head coverings (wigs, hats, scarves), services (hair/wig styling, makeup artistry), or its wide variety of jewelry, lotions, books, and other retail products. Hope’s Boutique and its specialized and talented staff comprise an integral part of the care team and the Breast Center/James Cancer Hospital offerings to its patients and families.

Position Summary

The Lead Fitter will work closely with Hopes team and Breast Center/James faculty and staff to assure delivery of affordable, high quality merchandise and services in a patient friendly environment. The Lead Fitter is responsible for directing the processes and making decisions to guide the operations of a specialized boutique. Specifically, the Lead Fitter will lead and closely oversee daily activities and operations, such as purchasing, inventory management, and personnel resourcing. Further, she/he will ensure consistent strength in customer service including leading and developing the fitting team nd several frontline staff. As Lead Fitter, she/he will also be responsible for partnering with Manager to determine strategies to drive topline revenue growth and enhance profitability of Hopes Boutique.

Minimum Education Required

Bachelor's Level Degree or equivalent combination of education and experience

Required Qualifications

Bachelor's degree in Marketing and Retail Management or related field or equivalent combination of education and experience. Previous experience in medical retail to include buying, supervising & operating in consumer sales. Strong communication skills with prior experience in corporate/individual fundraising and public speaking. Certification required for the fitting of prosthetic devices appropriate for The Boutique.

Career Roadmap:

FUNCTION: Clinical Support
SUB-FUNCTION: Post-Mastectomy Services
CAREER BAND: Individual Contributor - Technical
CAREER LEVEL: T4