"Lead Information Systems Technician"

Rowan-Cabarrus Community College is seeking a dynamic Lead Information Systems Technician to become an integral part of our dedicated team. In this key position, you will provide expert technical support and strategic guidance to faculty, staff, and students, ensuring a seamless and reliable IT experience across campus. Working in partnership with the End User Support Supervisor, you will coordinate daily operations and mentor the Information Systems Technicians, driving prompt and practical solutions to technology challenges.

Your leadership will play a vital role in advancing the college’s mission of delivering exceptional education and services. As Lead Information Systems Technician, you will champion the efficient delivery of IT support, making a measurable difference in the academic and operational excellence of Rowan-Cabarrus Community College.

• Associate degree in Information Technology, Computer Science, or related field.
• Minimum of 2 years of experience in providing technical support in an IT environment, with demonstrated proficiency in troubleshooting and problem-solving.
• Strong knowledge of hardware, software, and networking principles, with familiarity with Microsoft Windows and Office products.

Rowan-Cabarrus Community College has spent more than 50 years serving Rowan and Cabarrus counties, ultimately educating nearly 650,000 individuals. Over time, the College has progressively evolved in response to ur community’s workforce and economic development needs, annually serving more than 20,000 individuals on our seven campuses and sites across our two counties. The success stories of our local students and graduates demonstrate an amazing commitment from dedicated faculty and staff. At this time in our history, the work of Rowan-Cabarrus has never been more critical, and the challenge our community faces has never been more pressing, complex or shared.We believe Rowan-Cabarrus has a promise to fulfill- a promise exemplified by a regional mission and a vision for the future vitality of our community in Rowan and Cabarrus counties. We think we’re a part of the solution… and so are you.