Maintain adequate levels of staffing and performance, making recommendations as appropriate.

Develop and compile training resources and procedure manuals.

Degree Completion and Awarding:

1. Manage operational activities relating to awarding degrees/certificates and degree audit processes.
2. Ensure the timely audit of graduation applications for completion of degree requirements.
3. Collaborate with academic departments and student services staff to resolve issues related to degree completion and progress.
4. Be able to discuss degree completion options and interpret core requirements for each major with transfer prospects and applicants.
5. Print out Diplomas for commencement, print duplicates for students

Transcript Evaluation:

1. Determine if institutions are accredited; evaluate transfer transcript coursework for Arizona equivalencies.
2. Be familiar with country equivalencies differences and accreditation of institutions.
3. Provide preliminary transcript evaluations for students and agents when requested.
4. Answers students' questions as needed regarding their transcript.

Assist with International/SEVIS Duties:

1. Determine if student is from a country we can work with.
2. Work with students to get all required documents filled out and turned in.
3. Create student accounts in SEVIS
4. Assist students in getting registered for classes.
5. Back up for the PDSO

Assist Veteran's Certifying Official and Course Records Desk:

1. Work with student to get all required documents filled out and turned in.
2. Assist student in getting registered for classes.
3. Certify in VA system
4. Back up for the main VA Certifying Official
5. Attend trainings
6. Add classes, do rollovers as needed
7. Updates from IC, AZ transfer catalog updates - that pertain to my area

Student Information System:

1. Maintain tables, permissions, update issues
2. Add degrees and majors, degree audits, sub audits, petition updates
3. Reports - SAP, Waitlists, division updates

Contact with Department Chairs, Advisors, Peers:

1. Maintain regular contact with Department Chairs concerning equivalencies, articulation agreements, student questions, preliminary transcript equivalencies, and petitions.
2. Work with the Registrar and academic community to design efficient and effective transfer tools and products.
3. Respond to our advisors and inquiries from other colleges concerning equivalencies.
4. Establish transfer admission tracks for students while working with Recruitment.

College Representative:

1. Back-up to Registrar when representing the Records & Registration Office.
2. Develop and implement best business practices that improve and maintain customer service and communications with all college constituents.
3. Works with other college officials to develop and refine a state system of transcript evaluations and equivalencies.

Special projects as assigned.
The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions. Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.

Standard Competencies:

COMPETENCIES
DESCRIPTION
PROFICIENCY

Technology Ability to proficiently use Microsoft Office Products (i.e. Word, Excel, Outlook, PowerPoint) Adobe Products (Docu-Sign/E Sign), Google Applications (Drive), Slack, Zoom, and various other Microsoft 365 programs.

Intermediate Communication Ability to communicate effectively with faculty, staff and the general public. Excellent intrapersonal skills.
Advanced

Diversity & Multi Culturalism Ability to work in a diverse, multi-cultural environment.
Advanced

Flexibility & Adaptability Ability to adapt to the demands of any given day/time.
Intermediate

Self-Awareness Ability to reflect on self-performance and growth opportunities.
Basic

Continual Improvement Ability to seek opportunities for professional growth.
Basic

Action Oriented

Ability to make decisions and take action. Basic

Confidentiality Ability to maintain confidentiality.
Advanced

Physical Ability to perform the following physical requirements of the position with or without a reasonable accommodation: critical sensory requirements include general vision (corrected to 20/20), hear or listen in the normal range (corrected) and speak and give directions clearly.
Basic

Minimum Qualifications

MINIMUM QUALIFICATIONS:

• Associate's degree.
• Five years of experience working in an admission/registrar office in a post-secondary institution.
• Experience working with faculty/staff/students from post-secondary institutions.
• Knowledge of program or project planning and implementation.
• Experience developing and evaluating operational procedures.
• Interpreting state and federal regulations.
• Proficiency in Microsoft Office software.

Supplemental Information

PREFERRED QUALIFICATIONS:

• Bachelor's degree.
• Knowledge of student information software.

BENEFITS:
Based on College Procedure employees may be eligible for up to:

• Single Coverage Medical Insurance
• Optional Employee Pay Dental/Vision Insurance
• 4 Personal Days
• 12 Holiday Days
• 5 Days Spring Break Leave
• 15-20 Days of Annual Leave (Depending on Service Length)
• 18 Sick Days that can accrue up to 130 Days
• Professional Development Opportunities
• Arizona State Retirement System membership
• Life Insurance
• Long Term Disability Insurance

Maintain adequate levels of staffing and performance, making recommendations as appropriate.

Develop and compile training resources and procedure manuals.

Degree Completion and Awarding:

1. Manage operational activities relating to awarding degrees/certificates and degree audit processes.
2. Ensure the timely audit of graduation applications for completion of degree requirements.
3. Collaborate with academic departments and student services staff to resolve issues related to degree completion and progress.
4. Be able to discuss degree completion options and interpret core requirements for each major with transfer prospects and applicants.
5. Print out Diplomas for commencement, print duplicates for students

Transcript Evaluation:

1. Determine if institutions are accredited; evaluate transfer transcript coursework for Arizona equivalencies.
2. Be familiar with country equivalencies differences and accreditation of institutions.
3. Provide preliminary transcript evaluations for students and agents when requested.
4. Answers students' questions as needed regarding their transcript.

Assist with International/SEVIS Duties:

1. Determine if student is from a country we can work with.
2. Work with students to get all required documents filled out and turned in.
3. Create student accounts in SEVIS
4. Assist students in getting registered for classes.
5. Back up for the PDSO

Assist Veteran's Certifying Official and Course Records Desk:

1. Work with student to get all required documents filled out and turned in.
2. Assist student in getting registered for classes.
3. Certify in VA system
4. Back up for the main VA Certifying Official
5. Attend trainings
6. Add classes, do rollovers as needed
7. Updates from IC, AZ transfer catalog updates - that pertain to my area

Student Information System:

1. Maintain tables, permissions, update issues
2. Add degrees and majors, degree audits, sub audits, petition updates
3. Reports - SAP, Waitlists, division updates

Contact with Department Chairs, Advisors, Peers:

1. Maintain regular contact with Department Chairs concerning equivalencies, articulation agreements, student questions, preliminary transcript equivalencies, and petitions.
2. Work with the Registrar and academic community to design efficient and effective transfer tools and products.
3. Respond to our advisors and inquiries from other colleges concerning equivalencies.
4. Establish transfer admission tracks for students while working with Recruitment.

College Representative:

1. Back-up to Registrar when representing the Records & Registration Office.
2. Develop and implement best business practices that improve and maintain customer service and communications with all college constituents.
3. Works with other college officials to develop and refine a state system of transcript evaluations and equivalencies.

Special projects as assigned.
The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions. Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.

Standard Competencies:

COMPETENCIES
DESCRIPTION
PROFICIENCY

Technology Ability to proficiently use Microsoft Office Products (i.e. Word, Excel, Outlook, PowerPoint) Adobe Products (Docu-Sign/E Sign), Google Applications (Drive), Slack, Zoom, and various other Microsoft 365 programs.

Intermediate Communication Ability to communicate effectively with faculty, staff and the general public. Excellent intrapersonal skills.
Advanced

Diversity & Multi Culturalism Ability to work in a diverse, multi-cultural environment.
Advanced

Flexibility & Adaptability Ability to adapt to the demands of any given day/time.
Intermediate

Self-Awareness Ability to reflect on self-performance and growth opportunities.
Basic

Continual Improvement Ability to seek opportunities for professional growth.
Basic

Action Oriented

Ability to make decisions and take action. Basic

Confidentiality Ability to maintain confidentiality.
Advanced

Physical Ability to perform the following physical requirements of the position with or without a reasonable accommodation: critical sensory requirements include general vision (corrected to 20/20), hear or listen in the normal range (corrected) and speak and give directions clearly.
Basic

Minimum Qualifications

MINIMUM QUALIFICATIONS:

• Associate's degree.
• Five years of experience working in an admission/registrar office in a post-secondary institution.
• Experience working with faculty/staff/students from post-secondary institutions.
• Knowledge of program or project planning and implementation.
• Experience developing and evaluating operational procedures.
• Interpreting state and federal regulations.
• Proficiency in Microsoft Office software.

Supplemental Information

PREFERRED QUALIFICATIONS:

• Bachelor's degree.
• Knowledge of student information software.

BENEFITS:
Based on College Procedure employees may be eligible for up to:

• Single Coverage Medical Insurance
• Optional Employee Pay Dental/Vision Insurance
• 4 Personal Days
• 12 Holiday Days
• 5 Days Spring Break Leave
• 15-20 Days of Annual Leave (Depending on Service Length)
• 18 Sick Days that can accrue up to 130 Days
• Professional Development Opportunities
• Arizona State Retirement System membership
• Life Insurance
• Long Term Disability Insurance