LEARNING FACILITATOR, QUESTROM, Online MBA

LEARNING FACILITATOR, QUESTROM, Online MBA

The Online MBA (OMBA) program at Boston University's Questrom School of Business is an innovative program to bring an integrated graduate business curriculum to a global learning community at scale. With a global population of learners, and enrollment exceeding 1700 online MBA students, the Learning Facilitator is a critical and valuable member of the teaching team. As a result, the successful Learning Facilitator will need to possess a willingness and aptitude to effectively work in a fast-paced virtual enrollment (regardless of time zone or location) with students, faculty and staff positioned across multiple geographies.

Required Skills

• Must possess a conferred master's degree (e.g. MBA, MBA equivalent or related advanced management credential).
• A business-related graduate degree is preferred.
• 5+ years of experience in a delivery role such as teaching, or project/ program/product management.
• Must be self-motivated with a start-up mindset towards continuous improvement.
• Excellent interpersonal and customer support skills.
• A collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.
• An effective communicator who is open to giving and receiving constructive feedback.
• Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.
• Experience working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).
• Experience managing competing priorities.
• Must be familiar with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and be willing to learn to be able to effectively assist students with course content. (The subject-matter requirement may vary depending on the Mod.)
• Adaptable and comfortable working in a fluid environment.
• Ability and desire to mentor or coach peers and even other teams if required.