"Learning Management System Administrator"

Job Description

This is a full-time, temporary/seasonal position. Employment at over 50% FTE makes this position benefits eligible. Incumbents with prior PERS history may be required to participate in the PERS retirement system. Incumbents who are not required to participate in PERS will be required to participate in the FICA alternative savings plan.

The Learning Management System Administrator is an essential member of the Instructional Innovation Team and is responsible for operational oversight of the College Learning Management System (LMS) and in supporting outstanding online education at Western Nevada College. The LMS Administrator brings innovation and creativity combined with technical expertise and a strong awareness of user experience to the role. The scope of work includes operations management, performance monitoring, service integrations, upgrades, migrations, communication, planning and evaluation of emerging technologies.

Minimum Qualifications:

• Bachelor's degree and two years of related professional experience.  An equivalent combination of education and experience may be substituted for the Bachelor's degree  (i.e., AA+3 or 4 yrs related professional experience

Preferred Qualifications:

• 2 years of experience in learning management systems, Canvas preferred.
• Experience in IT application programming or data systems integration.
• Experienced training others in technical applications.
• Strong communication, analytical, problem solving, and decision-making skills.
• Ability to learn quickly and adapt to changing operating systems and technological environments.
• Experience analyzing and troubleshooting software and hardware user problems.

Duties and Responsibilities:

• Provides the main point of contact for all issues relevant to the LMS.
• Manages the LMS, including installing, maintaining, and supporting all integrations in accordance with WNC policies.
• Ensures proper configuration, monitoring and documentation are in place to ensure outstanding service to online learners and faculty.
• Consults regularly with stakeholders to ensure needs are being met effectively.
• Collaborates with academic faculty in making course content fully functional in the LMS.
• Communicates effectively with vendors as needed.
• Provides training to users as needed.
• Adheres to FERPA guidelines related to sensitive data.
• Troubleshoots and resolves Tier 2 issues relating to system functionality and integrated services.
• Responds to help requests in a timely and positive manner.
• Reviews user access privileges in accordance with WNC policies.
• Effectively organizes and manages several projects with concurrent, time-sensitive deadlines.
• Provides leadership in the planning and delivery of projects in the LMS.
• Writes timely and relevant reports to support data informed decisions at all College management levels.
• Is available outside of working hours to resolve emergency issue promptly.
• Provides leadership and supervision to part-time and student workers as needed.

Compensation:

$26 an hour

Exempt
No
Full-Time Equivalent
100.0%

Required Attachment(s)

• Resume

Posting Close Date

Note to Applicant

Newly hired faculty must assure that their official transcript is sent by the degree granting institution(s) to Western Nevada College, Human Resources Office within 30 calendar days from the effective date of employment.

Academic degrees must have been awarded by regionally accredited institutions.

Employment is contingent on the completion of appropriate background verification, which may include criminal history, credit history, sex and violent offender registry, education verification, licensure, and employment history to be administered by the Western Nevada College Human Resources office.

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