Learning Technology Support Specialist
Job Details
Learning Technology Support Specialist
Job ID: 300025
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.
With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Statesboro Campus - Statesboro, GA
Department Information
Learning Technology Support
Job Summary
Provide tier-2 level support and training for the University's learning and instructional technologies to students, faculty, and staff. Assist faculty and students with using online and educational technology tools to enhance their teaching and learning experience. As an Learning Technology Support (LTS) Specialist, this position must be capable and willing to work both independently and collaboratively with other academic professionals in a high-impact, fast-paced and energetic environment.
Responsibilities
- Provide tier-2 level support for the campus LMS and integrations including Google and Microsoft Office Apps through scheduled and just-in-time training. This can be completed via email, web conferencing tool, or in person
- Effectively plan, prepare, and present training sessions, workshops, and seminars on a variety of technology topics
- Assist with the design, development and maintenance of customized documentation and training used for handouts or online training modules for faculty, staff and students
- Responsible for assisting faculty, staff, and students with their questions about any supported learning technologies to the best of his/her ability, in a professional and courteous manner
- Stay abreast of current news, system information, problems, changes and updates relevant to the campus community. Include performing related duties as assigned to support the mission of the University
Required Qualifications
Educational Requirements
- Bachelor's Degree
Preferred Qualifications
Preferred Educational Qualifications
- Master's Degree and experience using Desire2Learn Learning Management System
Preferred Experience
- One (1) or more years or experience in a higher education environment
- One (1) or more years of experience of creating engaging training material and providing formal training sessions
- Working knowledge of streaming media technologies, accessibility guidelines and AI applications
Proposed Salary
$55,126 - $59,280
This is an exempt position paid on a monthly basis.
Required Documents to Attach
- Resume
- Cover Letter
- Two (2) Professional References
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