"Leasing Agent - Real Estate"

Position Summary

Position oversees all aspects of leasing and providing residential services in an exceptional manner to a large-scale apartment community in a unique and demanding setting. This role combines sales, customer service and marketing to lease apartments; builds excellent relationships with guests and residents; and develops and implements ‘community building’ programs to encourage interaction and help new residents acclimate. An important aspect of the position is meeting with prospective tenants, learning their needs, and assisting them in selecting the appropriate apartment in this unique environment.

Job Description

Primary Duties & Responsibilities:

• Meet prospects visiting the rental office, fill out visitor cards and pre-qualify prospects.
• Show model/vacant apartments, using approved rents and following marketing policies, obtain applications and deposits from qualified applicants.
• Process application file and fill out resident processing checklist.
• Conduct lease signing and move-in meetings for new residents.
• Obtain approval to execute lease, obtain signatures, issue apartment keys and conduct move-in inspection.
• Perform pre move-in inspection in accordance with move-in policy, ensure that all move-in paperwork is complete, including lease, community information, move-in packets and perform move out inspection when notice is received.
• Accept rental payments, maintain accurate records of all community transactions and submit on a timely basis (i.e., rent roll, delinquency reports move in and move out).
• Generate computerized work orders from resident contacts; answers questions and follows up to keep residents informed.
• Enter scheduled, in-progress, complete and incomplete work orders; generates follow-up work orders for incomplete work.
• Follow up with residents with a Satisfaction Survey – making sure the work was done to their satisfaction.
• Inspect building and vacant apartment weekly to ensure they meet designated standards.
• Meet with housekeeping staff to ensure standards are being met.
• Provide constant vendor/contractor communication concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure that A/P invoice are submitted for payment.
• Participate in outreach marketing.
• Plan and implement events for residents to build community and help new residents acclimate.
• Assist in monitoring renewals, distribute and follow-up on renewal notices.
• Assist with the front desk when the receptionist is not present and during times of heavy traffic.
• Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions
* Normal office environment.
* Seasonal weekend work may require flexible day off scheduling and extended work hours may be required from time to time.

Physical Effort
* Typically sitting at a desk or table.
* Repetitive wrist, hand or finger movement.

Equipment
* Office equipment.
* Has the ability to move to on and off-campus locations as needed.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:
High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:
No specific certification is required for this position.

Work Experience:
Property Management Or Demonstrated Sales (2 Years)

Skills:
Not Applicable

Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

Preferred Qualifications

Education:
No additional education unless stated elsewhere in the job posting.

Certifications:
No additional certification unless stated elsewhere in the job posting.

Work Experience:
No additional work experience unless stated elsewhere in the job posting.

Skills:
Computer Literacy, Deadline Management, Interpersonal Communication, Leasing, Multitasking, New Development, Occupancy Management, Occupancy Planning, Oral Communications, Organizing, Professional Etiquette, Working Independently, Written Communication

Grade

G07-H

Salary Range

$19.29 - $29.91 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.