"Library Assistant"

Job Description:

• Do you have experience working in libraries or the tertiary sector?
• Are you interested in delivering high-quality client service in a university environment?
• Can you meet physical requirements such as the lifting and movement of books around the library?

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting three permanent, full-time Library Assistants to join the Client Services and Collection Access teams.

These roles are primarily on-site, with some additional flexibility for working across different campuses.

Library Assistant, Client Services: These two roles will be responsible for assisting clients with a range of queries through our library service points and various other channels, delivering material to our clients through course reserves and maintaining our physical spaces and collections. These roles will be based at either the Kelburn or Pipitea campuses.

Library Assistant, Collection Access: This role will be responsible for delivering material to clients via the Library’s resource delivery services and undertaking a range of operational activities which support the access and discoverability of the Library’s physical collections. This role is based at the Kelburn campus library.

Key responsibilities:

• Assist clients to find library content, use electronic resources and self-service options at both physical and virtual service points in a way that reflects our service principles.
• Support the delivery of material from our collections, material not held in the Library and provide Library material to other institutions through the Library’s interloan service.
• Contribute to the management of the Library’s physical collections, including shelving, signage and the movement of collections.

Ō pūmanawa - About you

You will:

• Be a motivated, customer-focused individual with excellent self-management skills.
• Thrive in this role with an excellent manner with people and strong attention to detail.
• Have the ability to prioritize effectively.
• Be a highly organised self-starter and natural relationship builder, who relishes working autonomously as well as contributing positively to a high performing team.
• Remain calm under pressure.
• Work with a diverse range of stakeholders.

This role is challenging, extremely rewarding and interesting for the individual who wants to further their career in the Library or Information profession.

Key requirements:

• The ability to meet the physical requirements of the role, such as the lifting and movement of books and other material around the Library.
• The ability to respond to a diverse range of client needs.
• Proficiency in using Microsoft Office and demonstrated ability to develop proficiency in new software applications.

Have demonstrated:

• Experience working effectively within a team environment.
• Ability to communicate accurately and appropriately, both orally and in writing.
• Attention to detail and the ability to problem solve.
• Experience of being well organised and accurate with daily tasks.
• Experience providing high quality customer service.

Role Descriptions:

Click the below links to see further information, including salary details.

Client Services Library Assistant

Collection Access Library Assistant

If these links are not available, click 'apply' to view them on the University careers page.

Close date for vacancy: 03 February 2026.

Contact details for vacancy: If you have any questions regarding this role please get in touch with Bo Paterson (bo.paterson@vuw.ac.nz).

How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter. Applicants who do not have residency or citizenship and require a visa to work at the University must clearly indicate their visa status in their application and understand that if they do not have a current, relevant visa, they will need to secure this independently.