Develop and maintain policies and procedures, as well as
security standards with the Office of Information Security and IT
Security Principals on each campus regarding the placement and
export of a legal hold data to maintain the highest level of
confidentiality at all times.
Prepare and transfer data to the approved eDiscovery vendor
when required.
Troubleshoot any technical problems during the collection or
transfer of legal hold data.
Work closely with the assigned paralegal and attorney for each
case to determine the best manner in which the data should be
presented for review.
Process data inside eDiscovery Review application and generate
productions.
Facilitate the destruction of all sensitive data from the
secure server as required.
Serve as the primary technical expert for software
administration including:
- Work internally to schedule software upgrades.
- Test and de-bug upgrades before moving into production.
- Install desktop plug-ins for end-users.
- Troubleshoot basic software errors and problems for legal
staff.
- Escalate software errors and problems to Customer Support or
the UIS Business Applications Manager as appropriate.
Provide technical expertise in recommending and implementing
both eDiscovery and legal support related software and hardware
solutions.
Provide technical assistance to legal staff for meetings,
hearings, depositions, and trial.
Prepare and maintain documentation for projects and
administration tasks.
Provide and facilitate training for IT Security and Legal staff
in areas of responsibility.
Coordinate with cross-campus IT personnel on technical
e-discovery matters
Consult with our legal team on case matter management
Applications
Proficient In :
- Legal Holds and Project Management
- E-discovery software
- Office 365, including eDiscovery/legal hold modules
- Docketing software
- Gmail eDiscovery
- Matter Management software
What We Offer:
Salary: The anticipated hiring range has been established at
$87,000 - $93,000 .
CU System Administration takes into consideration a combination of
the selected candidate's education, training and experience as it
relates to the position, as well as the position's scope and
complexity, internal pay equity and external market value when
determining a salary level for potential new employees.
Benefits: With our unparalleled range of benefits, including
top-notch healthcare, comprehensive wellness programs, enriching
professional development, and a dynamic work-life balance, we
ensure your holistic growth and happiness.
- No-cost or low-cost medical & dental plan options, some
inclusive of IVF assistance.
- Disability, Life, Vision Insurance options.
- Multiple retirement planning options including a mandatory
401(a) plan where CU contributes 10% of your gross pay, a 401k or
403b plan and a 457 deferred compensation plan.
- Pre-tax savings plans, such as Health care and Dependent care
flexible spending accounts.
- Embrace a healthy work-life balance with ample sick and
vacation leave, along with at least 12 paid holidays. This includes
a dedicated week off for winter break.
- 6 weeks of parental leave to adjust to the joys of
parenthood.
- A tuition benefit program for you and/or your dependents.
- Free RTD EcoPass and free onsite parking at our 1800 Grant
Street Office.
- Many additional perks & programs with the CU Advantage .
Additional taxable fringe benefits may be available.
For more information on benefits programs, please review our
Comprehensive Benefits
Guide .
Access our Total Compensation
Calculator to see what your
total rewards could be at CU. (This position is a University Staff
position)
Qualifications:
Minimum Qualifications:
Please include all relevant experience in your resume to be
accurately assessed against these qualifications. You must meet all
minimum requirements at the time of application to be considered
for this role.
- Bachelor's degree from an accredited institution of higher
education, or equivalent professional experience (professional
experience may be substituted for the educational requirement on a
year-for-year basis)
- Five (5) years' experience performing software administration
duties, which includes
- eDiscovery review software
- Crafting, validating, and running Boolean searches
- Providing technical support
- Developing and maintaining standards
- Testing and debugging upgrades
- Collecting and exporting data
- Processing and transferring data
- Executing document productions
Preferred Qualifications:
- Seven (7) years' experience performing software administration
and support duties, as indicated above
- One (1) year of experience in a team lead or supervisory role,
which may include assigning and reviewing the work of others,
providing guidance to internal and external team members, and/or
assisting management with developing policies and procedures (this
requirement may be substituted by formal leadership training)
- Experience in Higher Education
- Experience with legal or litigation support
- Experience with one or more of the following:
- Enterprise software programming and queries
- Supporting enterprise level Legal Hold software
- Relativity eDiscovery review software
- Adobe Acrobat X Pro
- Web-based software applications
- Matter Management software – Team Connect preferred
- Law ToolBox software
Knowledge, Skills, and Abilities:
To be successful in this position a candidate will need the
following:
- Proficiency in crafting, validating, and running Boolean
searches
- Expert knowledge of Electronic Discovery Reference Model (EDRM)
and related functions
- Expert knowledge of information technology service management
(ITSM) principles and best practices
- Expert computer skills, including the ability to utilize
Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook,
etc.) and learn and experiment with new software and systems
- Interpersonal skills, including the ability to facilitate
interaction, communication, and teamwork between others
- Oral, written, and listening communication skills, including
the ability to accurately interpret what others are saying and
convey messages, information, concepts, and details accurately and
clearly
- Collaboration skills, including the ability to work with others
from different areas and backgrounds to reach a common goal
- Organizational skills, including the ability to set and meet
goals and deadlines, manage appointments, create schedules,
coordinate and facilitate meetings, and make decisions
- Analytical and problem-solving skills, including the ability to
examine and summarize data and trends in order to resolve issues
and produce results
- Evaluative skills, including the ability to assess information
for reliability, validity, and relevance
- Critical thinking skills, including the ability to identify
problems, questions, and assumptions; establish significance; and
understand logical connections between ideas
- Customer service skills, including the ability to actively
listen, address customer needs, defuse tense situations, and
maintain an open, flexible, and friendly demeanor
- Ability to deliver a high level of commitment to customer
service
- Ability to work effectively both independently and in
teams
- Ability to work well with different constituents at all levels,
including top management and user representatives, as well as with
both internal and external constituents
- Ability to import and export mailboxes from O365
- Ability to train staff on the use of software applications
How to Apply:
For full consideration, please attach the following as separate
documents to your application:
- A cover letter identifying the job specific minimum
qualifications you possess and interest in the position.
- A resume including all relevant experience to be accurately
assessed against the qualifications listed in the posting.
Please ensure you check the “Job Specific Attachments” box next to
each document on the “Required Documents” page of the application
for the appropriate documents to be attached.
Per the Colorado Job Application Fairness Act, you are not required
to provide your date of birth, dates of school attendance, or dates
of graduation on your resume or cover letter. If an application
requires additional materials, such as a transcript or
certification, you may redact identifying information relating to
your date or birth, dates of school attendance, or dates of
graduation.
When to Apply:
For full consideration completed applications must be submitted by
Monday, October 12, 2026 . Reference checking is a standard
step in our hiring process. You may be asked to provide contact
information, including email addresses and phone numbers, for up to
five references as part of the search process for this
position.
*Please note: All application materials must be submitted through
CU Careers; emailed materials will not be considered. *
Sponsorship Statement:
We are unable to sponsor applicants for work visas for this
position.
Background Check Statement:
The University of Colorado is committed to providing a safe and
productive learning and living community. To achieve that goal, we
conduct background investigations for all final applicants being
considered for employment. Background investigations include a
criminal history record check, and when appropriate, a financial
and/or motor vehicle history. The Immigration Reform and Control
Act requires that a verification of employment eligibility be
documented for all new employees by the end of the third day of
work. The University of Colorado is committed to diversity and
equality in education and employment.
ADA Statement:
We are committed to an inclusive and barrier-free search process.
We provide accommodations for applicants requesting accommodation
through the search process such as alternative formats of this
posting. Individuals with disabilities in need of accommodations
throughout the search process should contact the ADA Coordinator
at:
systemhr@cu.edu .