"Manager Academic Services"

Job Description:

• Full Time/Continuing/Campus Independent/Salary band $134,160 - $142,130 dependent on experience + 17% superannuation
• Drive process improvements and play a key role in shaping the student experience
• Provide strategic oversight of core student administration functions, including enrolment, fees, government reporting, examinations and academic scheduling.

About the position

Reporting to the Deputy Director, Academic Services, this is a pivotal leadership role which provides a broad range of services to a diverse community of students, staff and visitors of the University. The division supports students through the entire student lifecycle, from application to graduation. Our mission is to provide access to the life- changing opportunities of higher education and continue to attract students from all walks of life, while consistently delivering an outstanding student experience. We influence student outcomes by providing excellent service to our academic colleagues. The Student Administration Division has a strong collaborative framework and consists of the following functions: Admissions, Student Administration Support for Academic Divisions and Business Systems and Improvement.

Duties at this level:

• Lead and oversee key systems supporting the student and staff experience (e.g. enabling platforms).
• Provide line management for Senior Officers, Coordinators and Business Partners.
• Oversee the delivery of complex administrative and professional services, providing expert advice on systems, procedures, priorities and budgets.
• Drive continuous improvement initiatives in collaboration with Business Support and Improvement colleagues, enhancing service quality and effectiveness.
• Develop, recommend and implement policy and service delivery changes with institution‑wide impact.
• Intercampus travel will be required from time to time.

Skills and knowledge:

• A degree, extensive management expertise and supporting experience, or postgraduate qualifications and extensive relevant experience, or an equivalent alternate combination of relevant knowledge, training and/or experience.
• Demonstrated management and leadership skills with experience in managing and leading staff to promote a cohesive and effective team and managing workflows.
• Demonstrated ability to form a detailed knowledge of academic and administrative policies and the interrelationships between a range of policies and activities.

Please refer to the Position Description for other duties, skills and experience required for this position.

Benefits

• 17% employer contributed superannuation
• On site childcare facilities
• Flexible work arrangements
• Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date: Wednesday 28th January 2026 at 11:55pm

Position Enquiries: Lisa Constantine, Deputy Director, Academic Services, Email: L.Constantine@latrobe.edu.au

Recruitment Enquiries: Vicki Stavrou, Senior Talent Partner, Strategy and Senior Appointments Email: v.stavrou@latrobe.edu.au

PD-Manager Academic Services.pdf

Please submit an online application ONLY and include the following documents:

• Cover letter addressing your suitability for the role and;
• An up-to-date resume.