Manager, Audio Visual Services

Manager, Audio Visual Services

Full time, Continuing Appointment

Reference number: 184628107

About the position

As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

Manager, Audio Visual Services

Information Technology Services 

Join Australia’s top university for teaching^* and enjoy staff benefits including:

• 36.75-hour standard work week
• Up to 18/26 weeks of parental leave^#
• Salary packaging options for FBT and Non-FBT items^#
• 17.5% of base salary leave loading
• Staff wellbeing program
• Free & Confidential Employee Assistance Program available for all staff
• Study assistance for staff and dependents^#
• Corporate health and finance discounts
• Onsite Medical Centre and Counselling Services

The Manager, Audio Visual Services leads the delivery, maintenance, and continuous improvement of audio-visual services across the University’s campus. This includes teaching and learning spaces, meeting rooms, digital signage, and CCTV systems. The role ensures AV solutions are reliable, scalable, and aligned with the needs of staff, educators, and students, supporting high-quality teaching, learning, and operational outcomes.

Providing leadership to the AV team, this position oversees day-to-day service delivery while strengthening team capability and managing resources effectively.

A key aspect of the role is building strong relationships with internal stakeholders and external vendors to provide expert advice, coordinate implementation, and ensure the successful commissioning of AV solutions.

Key responsibilities include: 

• Lead and manage campus‑wide audio‑visual services, ensuring reliable, scalable solutions that support teaching, learning, and operations.
• Manage the end‑to‑end lifecycle of AV technologies, from design and commissioning through to support and refresh.
• Embed service management and governance practices, including standards, documentation, and vendor performance oversight.
• Partner with stakeholders and vendors to provide expert advice and deliver successful AV outcomes across projects and operations.

This position reports to the Head, Customer Technology Services and has four direct reports.

About the person

You will bring a strategic approach to leading audio-visual services, with the ability to develop and implement AV strategies, standards, architecture, and programming approaches aligned with broader IT and institutional priorities.

With a strong understanding of contemporary AV technologies and trends, you will ensure solutions are future-focused, scalable, and responsive to the evolving needs of a university environment. You are comfortable working across a diverse stakeholder group and are motivated by delivering meaningful service improvements and outcomes.

Ideally, you will have:

• Proven experience in overseeing audio and system design for both new builds and refurbishment projects
• A minimum of 3 years’ leading an AV team or similar technical team in complex environments
• A focus on delivering high-quality, user-centred outcomes
• A strong grasp of governance processes, including configuration and commissioning
• A commitment to innovation and continuous improvement
• The ability to identify opportunities to enhance services and introduce modern AV experiences across campus
• A collaborative approach, underpinned by strong technical expertise

If you are a capable leader who enjoys influencing, taking initiative, and solving complex problems, this role offers an opportunity to make a meaningful impact within a dynamic university environment.

Salary details

The salary for the position commences at $112,811.36 per annum, plus 12% superannuation. 

Additional information

Position-related enquiries can be directed to Robert Andrews, Associate Director, ITS – Operations, [email protected].

Application and submission details

For further details regarding this appointment, please reference the Position Description and Selection Criteria

Click Apply Now and Create New Account to get started. You can:

• Upload your Resume – your account will be created automatically, or
• Manually enter your details to set up your account.

Please ensure your application includes:

• A current resume
• A cover letter addressing the Selection Criteria outlined in the Position Description above

For current Bond University staff, apply directly via People Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.

If you require any assistance with your application submission, please visit Applying for jobs at Bond.

Applications close: 11:59pm, Thursday 14th May 2026

Pre-employment checks: Appointment is subject to satisfactory pre-employment checks (including working rights verification, reference checks and a certified copy of your highest qualification). In line with the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025, preferred candidates must complete a Gender-Based Violence (GBV) Declaration, and any offer of employment will be conditional upon the University’s review of the declaration. For more information, please visit our website via this link: _Applying for Jobs at Bond_

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University**.

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process. 

For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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*Australian Financial Review’s Best Universities Ranking 2024