Manager, Clinical Research

catalyst between the department and its customers and staff to ensure continuity and quality of service and care. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities 1. Forecasts, develops and implements policies and procedures in the areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah's policies. 2. Markets and promotes new and existing programs and services to internal and external customers. 3. Participates in University-wide committees to establish customer service standards and administrative plans and policies. 4. Facilitates cooperative and collaborative community and institutional relationships. 5. Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through. 6. Develops departmental strategies consistent with the assigned departments continuous quality improvement program. 7. Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency that may be required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels Senior Supervisor, Clinical Research: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Manager, Clinical Research: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience. Senior Manager, Clinical Research: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience. Preferences Special Instructions Requisition Number: PRN46335B Full Time or Part Time? Full Time Work Schedule Summary: Department: 00265 - Cardiothoracic Division Location: Campus Pay Rate Range: $62,313 to $142,953 Close Date: 12/29/2026 Open Until Filled: To apply, visit https://apptrkr.com/9866943 "">https://utah.peopleadmin.com/postings/209960 je-3d102f42f5894868bcd5e5c1f42d5ed8