Scheduled Hours

37.5

Position Summary

Provides essential leadership and administrative oversight for Graduate Program Administrators (GPAs). Responsible for ensuring the integrity of student records, tracking academic progress, and maintaining clear communication with stakeholders regarding student milestones. Serves as a project leader, utilizing the annual fiscal cycle to keep the team accountable, inspired, and aligned with institutional goals.

Job Description

Primary Duties & Responsibilities:

People Leadership & Team Management

• Supervisory Oversight: Directs the Graduate Program Administrators, inclusive of hiring, workload assignment, and annual performance evaluations.
• Team Inspiration & Accountability: Fosters a high-performance culture through consistent feedback, professional development, and motivational leadership.
• Resource Management: Ensures the team is equipped with the necessary training and tools to manage the diverse administrative needs of the graduate programs.

Student Progress & Record Integrity

• Record Audits: Conducts regular audits of student records to ensure compliance with university and program-specific requirements.
• Progress Tracking: Oversees the systematic tracking of student throughout the academic lifecycle.
• Stakeholder Communication: Coordinates timely updates to faculty, program directors, and university leadership regarding student status and academic standing.
• Policy Implementation: Interprets and applies academic policies to ensure equitable treatment of students across all managed programs.

Project Management & Annual Operations

• Gantt Chart Execution: Maintains and manages the team’s adherence to the Fiscal Year GPA Gantt Chart, ensuring all seasonal deadlines (admissions, orientation, graduation) are met.
• Process Improvement: Evaluates administrative workflows to identify efficiencies in how GPAs support their respective programs.
• Budgetary Monitoring: Monitors unit expenditures and analyzes budgetary data related to program administration needs.

Other Duties

• Performs other duties as assigned to support the Division’s mission.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.

Physical Effort

• Typically sitting at a desk or table.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

Preferred Qualifications

Education:

Master's degree, Ph.D. - Doctor of Philosophy

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Supervisory (2 Years)

Skills:

Analytical Thinking, Communication, Delegate Management, Graduate Programs, Higher Education Administration, Leadership, Microsoft Tools, Multitasking, Organizing, Prioritization, Program Budgeting, Program Management, Project Administration, Project Management, Project Management Software (PMS), Supervision, University Administration, Workday HCM, Workday Student, Workload Prioritization, Workplace Diversity