Academic Services Administrator

About the Learning Commons

The Learning Commons provides centralized academic support for all University of Cincinnati students. We facilitate and train hundreds of outstanding peer educators to create flexible academic success programming. Many of these programs collaborate with faculty and others on campus for in-time support for specific courses and overall academic success here at UC. Each year more than 10,000 students take advantage of Learning Commons programs to build confidence, integrate on campus, and master challenging course content.

Job Overview

The Academic Services Administrator for Content Review (CR) will coordinate the Content Review program to promote student success in science courses. Content Review sessions promote content practice, peer-to-peer learning, study skills development, and metacognition for students taking entry-level Biology and Chemistry courses. Through tailored weekly review sessions of corequisite course material, led by a Content Review Leader, students collaborate on practice problems, discuss correct solutions, and make plans for further preparation outside of class. Aligned with the Ohio Strong Start in Science initiative and in parallel with the University of Cincinnati’s Mathematics Supplemental Review Sessions (SRS) program, Content Review will transition to a one-credit-hour course and use faculty-developed course materials beginning in Fall 2026. Qualified applicants are not required to have content knowledge in the science courses supported by the Content Review program, but content knowledge in relevant areas and/or experience collaborating with faculty and/or peer educators would be preferred.

Essential Functions

• Oversee the program objectives, logistics, execution, and assessment of the Content Review program
• Recruit, hire, and supervise student staff, student staff leaders, and graduate assistant (or equivalent graduate student worker)
• Develop, assess, and lead training for new hires and returning student employees.
• Review, analyze, and prepare data for reporting and assessment purposes (ex. track attendance, reporting data by semester and annually)
• Identify problems and solutions, develop clear goals and action steps for program enhancement.
• Manage online platforms including Canvas (Learning Management System) and schedulingplatforms.
• Participate in Learning Commons departmental committees, projects, and initiatives
• Oversee student staff timekeeping, track program budgets, and implement program decisions based on budget forecasts.
• Collaborate and liaise on Learning Commons initiatives (especially when connected with the Content Review program) with relevant departments, faculty, staff, and campus partners.
• Promote the Learning Commons via university presentations and communications
• Hold additional responsibilities as it relates to supporting the Learning Commons, university service committees, etc.

Required Education

Bachelor's Degree

Required Experience

One (1) year of related experience in teaching, education administration, or related work within a university learning center (may include undergraduate or graduate work)

Additional Qualifications Considered

• Degree or experience in Higher Education, Psychology, K-12 Education, Science, Math
• Master's degree

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.