Manager, Youth Programs and Engagement

This role leads all aspects of youth program operations, including program development and delivery, instructor recruitment and supervision, student and family experience, and the implementation of safety and accessibility standards. The Manager also oversees strategic outreach and engagement efforts, including marketing campaigns, digital communications, and partnership development with K-12 schools, community organizations, and other stakeholders to expand program reach and participation.

The Manager utilizes data-informed decision-making to evaluate program effectiveness, manage budgets, monitor enrollment trends, and guide continuous improvement. This position requires strong organizational and communication skills, the ability to build and sustain relationships, and a commitment to creating inclusive, welcoming, and developmentally appropriate environments for youth learners and their families.

Kellogg Community College is located in Battle Creek, Michigan, a community of approximately 54,000 people. Leisure activities, natural resources and learning opportunities provide a foundation for residents. Located along the I-94 interstate, Battle Creek is within 30 minutes of Kalamazoo, 60 minutes of Lansing and Grand Rapids and within three hours of Detroit, Chicago and Indianapolis.

Work Schedule

This position will work Monday through Friday, 8:00 a.m. to 5:00 p.m. with extended or flexible hours as needed by the Department.

Regular on-campus presence is expected for all KCC employees. Any flexible and/or hybrid work schedules are subject for review, approval, and/or change based on the needs of the College.

Physical Demands

The job responsibilities are performed in an office area and presentation venues. Travel by car required. The job has intermittent periods during which continuous physical exertion is required, such as independent mobility between work areas, standing, sitting, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (8 - 45 pounds). Typically requires regular use of one or more physical senses of medium intensity and long duration. Must meet reasonable deadlines, quotas or demands for accuracy, and may be involved in some mildly unpleasant situations.

Minimum Qualifications

1. Bachelor's degree obtained from an accredited college or university. (At time of application, please upload unofficial transcripts showing degree and date of conferral.)
2. At least one (1+) year of experience in lifelong learning, continuing education, educational programming, and/or event planning.
3. Knowledge of K-12 sector and experience working with a diverse population.
4. Experience with Microsoft Office applications, especially Word and Excel.
5. Ability to track, collect, and report data accurately.
6. Demonstrated effective written and verbal communication skills, including active listening and public speaking skills.
7. Ability to perform marketing and social media functions.
8. Excellent customer service and collaboration skills.

Preferred but not Required

1. Master's degree obtained from an accredited college of university.
2. Experience working with K-12 sector.
3. Supervisory experience.
4. Experience with CRM software, such as Constant Contact, Pro Class, or other related systems.

Proposed Salary

According to the Kellogg Community College Hay Administrative Compensation program, the 2025-2026 annual salary range for a Manager 1 position, $63,276 to $79,098 to start.

Special Instructions to Applicants

To be considered, all required materials must be submitted no later than Tuesday, April 28, 2026, at 9:00 a.m. EST, and it is the responsibility of the applicant to ensure all required materials are submitted by the closing date and time.
If you would like your application to be reviewed to ensure completion and all required documents uploaded correctly, please feel free to contact Human Resources at hr@kellogg.edu or 269-565-2074 before the job posting closure date and time. Only online applications will be accepted - any paper applications will be rejected and returned to the applicant. As part of the interview process, applicants will be given a skills test. If you have questions regarding our online application process, please call 269 565-2074 or email hr@kellogg.edu.

To apply, visit https://jobs.kellogg.edu/postings/3047

External Posting Date

04/09/2026

External Closing Date

04/28/2026

External Closing Time

9:00 a.m. EST

Job Duties

Essential Function: Programming Development & Delivery

• Develop and deliver year-round Bruin Youth Programming classes and camps, including summer, after-school, and special-event offerings.
• Develop annual content for the Bruin Youth camp schedule and other youth-focused learning experiences.
• Oversee daily operational logistics such as class scheduling, instructor assignments, classroom readiness, equipment preparation, and program materials.
• Implement and monitor safety protocols, youth supervision standards, emergency procedures, and accessibility requirements.
• Evaluate program effectiveness using participant feedback, parent/guardian surveys, instructor input, enrollment analysis, and outcome assessments.
• Collaborate in the design and delivery of additional Lifelong Learning programs and community education initiatives.

Essential Function: Student & Parent (Guardian) Experience

• Serve as the primary communication contact for parents/guardians, managing updates, inquiries, and customer concerns with professionalism and care.
• Develop pre-program communications, including welcome packets, permission forms, waivers, and orientation materials.
• Oversee student check-in and check-out processes, behavior management procedures, and incident reporting to ensure a safe and supportive environment.

Essential Function: Marketing

• Partner with the KCC Marketing Department to plan and execute strategic promotional campaigns, including content for press releases, social media, and website features.
• Manage email campaigns to promote classes, programs and events, and maintain engagement with families.
• Oversee Lifelong Learning social media channels, creating platform-appropriate and engaging content to highlight programming and build community visibility.

Essential Function: Instructor Coordination

• Recruit, hire, train, schedule, and supervise youth program instructors and seasonal/temporary staff.
• Provide onboarding and ongoing training related to youth supervision standards, curriculum delivery, safety and accessibility expectations, and departmental procedures.
• Conduct instructor performance evaluations and deliver timely feedback for continuous improvement.
• Supervise and mentor student employees.

Essential Function: Data, Reporting & Budget Management

• Maintain accurate records for enrollment, attendance, evaluations, incidents, program outcomes, and financial metrics.
• Prepare internal and external reports related to youth programming performance, participation, and marketing engagement.
• Manage youth program budgets, recommend pricing structures, and monitor enrollment thresholds, expense trends, margins, and cancellation triggers.
• Identify grant opportunities and collaborate with the KCC Grant Officer to develop, write, and submit grant proposals supporting youth programming.

Essential Function: KCC & Community Partnerships

• Collaborate with internal departments to coordinate youth activities, camps, workshops, and special events, including Bruin Boo.
• Build and sustain partnerships with K-12 schools, nonprofit organizations, civic groups, and foundations that support youth learning and engagement, including coordinating March is Reading Month initiatives.
• Assist community partners in planning and delivering youth-serving programs hosted on or off campus.