"Mata Ahupae - School Administrator"

Job Description

• Do you have familiarity or fluency with te reo Māori and an understanding of tikanga Māori?
• Have you got proven experience and excellence in customer service and office administration?
• Can you demonstrate technical competence in using systems and applications to a high standard of accuracy?

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Mata Ahupae - School Administrator to join Te Kawa a Māui - School of Māori Studies on a permanent, full-time contract.

Key responsibilities:

• Provide accurate and timely information and advice to staff and students (by phone, face-to-face, and email).
• Provide administrative support for all course-related work.
• Provide administrative support for academic and postgraduate research-related work.
• Undertake general office administration duties.
• Provide financial administrative support for the Pou Hautū - School Manager.
• Demonstrate a high level of technical competence and accuracy with databases, web applications and operating in a PC/Windows environment (e.g. Office 365).
• Assist with administrative tasks relating to health and safety requirements.
• Updating of Te Kawa a Māui website.
• Provide support for events occurring in Ngā Mokopuna.

Ō pūmanawa - About you

You will:

• Be a motivated, customer-focused individual who can take the initiative, provide excellent administration and customer service.
• Thrive in this role with an excellent manner with people, an ability to influence and manage conflict, strong attention to detail, and self-management skills. This role is busy, challenging, extremely rewarding and interesting for the individual with the right temperament.
• Be a highly organised self-starter and natural relationship builder, who relishes working autonomously as well as contributing positively to a high performing team.
• Need effective time management and forward planning to balance meeting deadlines and maintain a high standard of service to both students and staff.
• Have the ability to remain calm under pressure and thrive working with a diverse range of stakeholders.

Key requirements:

• Proven experience and excellence in customer service and office administration, providing administrative services in a busy office.
• Experience communicating clearly and concisely with a wide range of people over a variety of communication methods.
• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• An intermediate to advanced level of ability in Office 365 applications including Word, Excel, and Outlook.
• Technical competence in using systems and applications, especially databases, to a high standard of accuracy.
• Proven ability to work effectively under pressure.
• Familiarity or fluency with te reo Māori and an understanding of tikanga Māori would be desirable.

Role Description

Click here to see further information, including salary details.

If this link is not available, click 'apply' to view this on the University careers page.

Close date for vacancy:

06 January 2026.

Contact details for vacancy:

If you have any questions regarding this role please get in touch with Francine McGee, School Manager (francine.mcgee@vuw.ac.nz).

How to apply:

Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter.

We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.