"Mata Awhinuku - Facilities Manager"

Job Description:

• Do you have a strong customer focused mindset?
• Can you quickly handle and prioritise new or urgent situations that come your way?
• Are you an effective communicator who thrives on taking ownership and delivering results?

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting an experienced Mata Awhinuku - Facilities Manager to join the Property Services Team on a permanent, full-time basis.

This is an exciting opportunity to be part of the University’s new self-delivery Facilities Management model, where we directly manage and deliver services across our campuses. In this role, you will be assigned a portfolio of owned and lease buildings, ensuring the seamless delivery of the end-to-end Facilities Management (FM) operations.

You will work closely with building occupants, creating strong relationships and engaging proactively to understand and meet their needs. This gives you the opportunity to bring your practical expertise, and strong problem-solving skills and customer focused mindset to help us continue an excellent experience for all who use our facilities. We will support you throughout the onboarding process and give you the opportunity to bring your own approach to how Facilities Management is delivered, while staying aligned with our delivery model.

Key requirements:

• Proven experience managing a portfolio of buildings/sites within the FM industry.
• Strong track record of operational service delivery.
• A customer-first mindset to constantly meet on-site client expectations.
• Commitment to creating and maintaining a safe working environment for all parties involved in the delivery of services.
• Flexibility to adapt in a changing business environment and work as part of a hands-on team.

Ō pūmanawa - About you

You are an effective communicator who can build strong, positive relationships with clients, stakeholders, contractors, and the operational team. To thrive in this role, you will add value using your data-driven mindset to analyse facilities spend, track contractor performance and monitor and manage the service quality, whilst proactively identifying areas of service delivery improvement. The ideal candidate will build and develop effective relationships with key stakeholders and clients and be comfortable working across all levels of the business.

Role Description - [Click here to see further information, including salary details.]

Close date for vacancy: 22 September 2025.

Contact details for vacancy: If you have any questions regarding this role, please get in touch with Andre Kilian (+64 0275639473, andre.kilian@vuw.ac.nz).

How to apply: Please ensure you are applying for this role directly on our career's page and not via email. When applying for this position, candidates must submit supporting documents along with their resume, such as a cover letter. Applicants who do not have residency or citizenship and require a visa to work at the University must clearly indicate their visa status in their application and understand that if they do not have a current, relevant visa, they will need to secure this independently.

We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.