Medical Assistant Care Coordinator and Qualified Staff
Interpreter
Job Summary
Job Summary
The Medical Assistant will have a primary focus on care
coordination for patients as well as Spanish interpretation
services while engaged in basic healthcare activities. The Medical
Assistant will serve as a qualified staff interpreter providing
Spanish language interpretation, written translation and assistance
in education for non-English speaking patients, their families and
other internal and external customers. The Medical Assistant will
provide assistance and support and will facilitate the efficient
delivery of patient care as directed by licensed staff in rendering
basic healthcare to the patient, with a primary focus on Spanish
speaking and high-risk patients. The Medical Assistant will
administer medications as directed by supervising physician and
according to State Law. The Medical Assistant will also assist with
administrative/clerical functions.
Care is appropriate to the population served.
This position is located at the Department of Pediatrics South Main
Clinic on 3690 South Main Street, Salt Lake City, Utah.
Positions are designed to provide growth and professional
development opportunities, including promotions within a defined
career ladder.
The University of Utah offers a comprehensive benefits package
including:
14.2% retirement contributions
Generous paid leave
time
11 paid
Holidays per year
50% tuition
reduction for employees, spouses, and dependent
children
Flex spending accounts
University provided basic employee
life insurance coverage equal to a salary of up to
$25,000
Variety of elective insurance
coverage, including life insurance, short and
long-term disability, accidental death & dismemberment,
accident, critical illness, hospital indemnity, and pet.
Free transit on most UTA services
Employee discounts on a variety of products and services,
including cell phones & plans, entertainment, health and
fitness, restaurants, retail, and travel
Professional development opportunities
Additional benefits information is available at
https://benefits.utah.edu/.
Responsibilities
This position is patient-sensitive and must fulfill all associated
requirements. We protect our patients, coworkers and community by
requiring all patient-sensitive employees to be immunized according
to CDC standards and hospital policy. Limited exemptions may be
made for documented medical contraindications or religious beliefs
that object to vaccinations. Applicants must demonstrate the
potential ability to perform the essential functions of the job as
outlined in the position description.
DisclaimerThis job description has been designed
to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to the job.
Essential Functions
- Interprets communication between the staff or faculty and the
Spanish speaking population. Translates written educational
materials and documents in accordance with readability guidelines.
(25%)
- Utilizes Spanish language skills on non-English speaking
patient population. Follows up to inquire about individuals'
status, answers questions and coordinates care under direction of
physicians and nursing staff. (15%)
- Assists with the preparation and smooth operation of the clinic
by making patient charts, referral letters and clinic schedules.
Answers patient questions regarding policies, co-payments, fee
schedules, etc. Obtains medical and insurance information and
enters information into the database. (10%)
- Assists Spanish speaking patient population in completing
medical, financial and related forms, and in accessing patient
medical portal. (10%)
- Maintains patient registries and utilizes them to manage
patient care for specific patient populations. Maintains and
updates patient care coordination notes in electronic medical
records. (10%)
- Assists with identification of "high-risk" patients (the
chronically ill and those with special health care needs) and adds
them to the patient registries for continuous follow up and
monitoring. (10%)
- Utilizes Spanish language skills on non-English speaking
patient population to teach patient education and discharge
planning in conjunction with physicians and nursing staff.
(5%)
- Coordinates Certificates of Medical Necessity, determines and
collects payments due prior to procedure, and communicates
ineligibility to physicians and patients when necessary. (5%)
- Prepares patients for examination and diagnostic procedures
according to clinic procedures such as recording temperatures,
pulse rate, blood pressure, and responses to standardized medical
history questions. (<5%)
- Assists licensed staff with all patient care related duties as
deemed necessary by assigned department. (<5%)
- Acts as a chaperone for health care providers during patient
examination as requested and assists with procedures. (<5%)
- Confirms correct insurance information and interviews and
evaluates patients to determine eligibility for assistance
programs. (<5%)
- Performs Clinical Laboratory Improvement Amendments (CLIA)
Waved Lab testing. (<5%)
- Coordinates referrals and obtain pre-authorization from
insurance companies for procedures and treatments. (<5%)
- Tracks and organizes outside patient medical records to ensure
complete medical records of all complex patients. (5%)
- Escorts non-English speaking population to appropriate service
area. (<5%)
Working Conditions and Physical
DemandsEmployee must be able to meet the following
requirements with or without an accommodation.
- This position involves intermediate working conditions in a
healthcare setting that may exert up to 50 pounds and may
consistently require lifting, carrying, pushing, pulling, or
otherwise moving patients or objects, such as medical equipment,
while providing patient care. Workers in this position may be
exposed to infectious diseases and may be required to function
around prisoners or behavioral health patients. Incumbents face
exposure to potentially dangerous contaminated bodily fluids,
blood, used needles and other contaminants as part of the daily
hazards of the job.
Minimum Qualifications
Required:
- Current RQI Healthcare Provider eCredential through the
University of Utah Health RQI system. The eCredential is to be
obtained within 30 days of hire
- Verifiable completion of one (1) of the following:
- State approved EMT course.
- One (1) year of Medical Assistant experience in an ambulatory
care clinic or other healthcare setting.
- Medical Assisting education program.
- University Hospital Medical Assistant certification
program.
Preferences
Preferences
- Fluency in Spanish, both oral and written.
- Current certification as an Advanced EMT in the State of
Utah.
- Current certification as a Certified Medical Assistant (CMA)
through AAMA, or as a Registered Medical Assistant (RMA) through
AMT, or as a National Certified Medical Assistant (NCMA) through
NCCT, or as a Clinical Medical Assistant Certification through
NHA.
- Certificate of Successful Completion of Bridging The Gap
Training (Spanish), or Successful Completion of the Professional
Medical Interpreter Training (Spanish) through the University of
Utah Health Interpreter Services' Department.
- Six months of related work experience in a healthcare
field.
Applicants will be screened according to
preferences.
Special Instructions
Requisition Number: PRN46425B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday through Friday, schedule
availability 8:00 a.m. – 5:30 p.m. Regular, punctual, and onsite
attendance is required.
Department: 00856 - General Pediatrics
Location: Other
Pay Rate Range: $18.50-$24.96
Close Date: 01/07/2027
Open Until Filled:
To apply, visit https://utah.peopleadmin.com/postings/210545
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