Medical Assistant, Internal Medicine

Overview

In 1971, Yale University established Yale Health to provide health services to its facility, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has more than 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world. With over 50 years of service to the Yale community, our state-of-the-art facility at 55 Lock Street, is where our members receive most of their care from our 150+ providers. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15-bed inpatient facility with two negative pressure rooms, a diagnostic imaging suite including MR and CT scan, x-ray and ultrasound and a full-service retail pharmacy.

We are currently seeking an experienced medical assistant to join the department of Internal Medicine. This department provides care in a busy, patient-centered environment at Yale Health. The Medical Assistant will provide care to patients as part of a collaborative and supportive team. They will prepare patients for examinations, provide chaperone assistance, provide routing information related to medical treatments and procedures, measure and record vital signs, collect and label specimens, perform all CLIA-waived/POCT testing; assist clinical staff with procedures, treatments and exams, maintain exam rooms, monitor supplies, stock and equipment; retrieve, process and document activities related to lab and diagnostic test results and perform clerical functions which may include telephone reception. Other duties as needed by department.

Schedule/Shift:Full-time, M - F, 37.5 hrs., 8:30 AM - 5:0 PM. Occasional evenings, weekends, holidays and recess may be required.

Required Skills and Abilities

1. Demonstrated ability as a medical assistant in a hospital or outpatient setting. Proficiency in all Point of Care Testing (POCT) including CLIA-waived testing. Demonstrated proficiency properly labeling and handling of specimens.
2. Demonstrated ability to perform in stressful situations. Flexibility and willingness to move easily between tasks. Excellent interpersonal skills with the ability to foster positive, respectful relationships with co-workers and a diverse population.
3. Well-developed critical thinking skills and the demonstrated ability to use sound independent judgment.
4. Proficiency in the use of Electronic Medical Records (EMR) or clinical scheduling system.
5. Ability to be reliable and dependable in attendance and punctuality, as confirmed by references.

Preferred Skills and Abilities

1. Demonstrated experience with set-up and assisting with minor surgical procedures using sterile technique; previous proven experience as a medical assistant in an outpatient setting.
2. Demonstrated phlebotomy skills.
3. Proficiency in Epic.

Principal Responsibilities

1. Maintains comfortable, orderly, safe, and clean environment. 2. Prepares patients for examinations. Provides routine information related to medical treatments and procedures. 3. Measures and records vital signs. Collects specimens. Prepares examining rooms. Selects and lays out medical supplies. 4. Maintains medical equipment. Records and reports patient information. Retrieves laboratory test results and patient files. 5. Escorts patients and visitors. Orders and maintains inventory of supplies. 6. Performs clerical functions related to medical activities.

Required Education and Experience

Two years of related work experience and a high school level education; or an equivalent combination of experience and education.

Required License(s) or Certification(s)

Certification by the American Association of Medical Assistants or American Registry of Medical Assistants (or ability to get certification/registration within 90 days of employment).