"Medical Assistant, Ophthalmology"

Overview

Reporting to the Nurse Manager of Ophthalmology, the Medical Assistant will provide seamless, coordinated and compassionate care to each patient encounter.

Schedule: Full-time, 37.5 hrs., 8:30 AM - 5PM. Early mornings, evenings, weekends, holidays and recess period may be required in rotation.

Provides care to patients, assisting with personal hygiene, nutrition, comfort, and safety. This role involves providing clinical and administrative support in a fast-paced outpatient clinic, assisting with the coordination of outpatient clinical activities, and ensuring a comfortable, orderly, safe, and clean environment for patient care. Responsibilities include preparing patients for examinations, performing routine medical tasks, maintaining records, and supporting the nursing and clinical staff.

Required Skills and Abilities

1. Certification as a Medical Assistant by the American Association of Medical Assistants or American Registry of Medical Assistants (or ability to obtain certification/registration within 90 days of employment).
2. Demonstrated ability in an ambulatory environment. Proven ability to work in a fast-paced clinical environment, with experience in Point of Care Testing (POCT) and proficiency in clinical data collection and phlebotomy.
3. Effective interpersonal and communication skills with emphasis on customer service and professionalism. Demonstrated ability to perform in stressful situations and work well on teams.
4. Excellent attendance, reliability and punctuality. Flexibility and ability to multi-task.
5. Proficiency in the use of Electronic Medical Records (EMR) systems. Data entry skills associated with the use of computers in scheduling or similar programs.

Preferred Skills and Abilities

1. Experience with EPIC electronic medical record system.

Principal Responsibilities

1. Maintains comfortable, orderly, safe, and clean environment.
2. Prepares patients for examinations. Provides routine information related to medical treatments and procedures.
3. Measures and records vital signs. Collects specimens. Prepares examining rooms. Selects and lays out medical supplies.
4. Maintains medical equipment. Records and reports patient information. Retrieves laboratory test results and patient files.
5. Escorts patients and visitors. Orders and maintains inventory of supplies.
6. Performs clerical functions related to medical activities.

Required Education and Experience

Two years of related work experience and a high school level education; or an equivalent combination of experience and education.

Additional Details

• Hourly Range: $27.74
• Location: 40 Temple Street, New Haven, Connecticut
• Time Type: Full time
• Work Model: On-site
• Job Category: Technician
• Posted: 28-Jan-26
• Job Posting Date: 01/27/2026