Job Summary

This position provides secretarial and administrative support in a laboratory environment and is part of our receiving team. The receiving team oversees the registration and accessioning of all specimens that come through our laboratory. We specialize in Dermatopathology, Immunodermatology, and Oral Pathology and are a part of the Department of Dermatology.

This position is not responsible for providing care to patients.

Responsibilities

Essential Functions

1. Provides administrative support to clinicians, supervisors and departments by coordinating various requests and needs.
2. Responsible for accessioning and registering all laboratory specimens.
3. Prepares and maintains accurate and orderly patient medical records.
4. Assists patients, patients' families, referring physicians, and third party carriers to resolve patient related issues, including explaining various types of medical insurance plans.
5. Provides additional general office and laboratory support such as answering phones and responding to calls, filing, copying, and opening and processing mail.

Knowledge/Skills/Abilities/Problem Solving

• Ability to perform the essential functions of the job as outlined above.
• Demonstrated organizational, human relations, and effective communication skills.
• Knowledge of medical terminology.
• Strong word processing and spreadsheet software skills.
• The incumbent may be required to prioritize tasks received from multiple staff members and determine the order of importance.
• Ability to use discretion and judgment while working in a fast-paced environment.
• Ability to coordinate work processes with other departments, community, governmental or regulatory agencies.

Minimum Qualifications

Required
Two years of secretarial experience, or equivalency (one year of education can be substituted for two years of related work experience).
Successful completion of medical software training may be required by a certain date within some departments.

Preferred
Two years of experience in a hospital, clinic or laboratory setting.
Patient registration or related field experience.