The Office of Information Technology (OIT) supports student success
by providing a reliable and innovative technology environment for
students, faculty, and staff to improve teaching, learning, and
support operations. The Department of IT Service Delivery and
Academic Technologies key functional areas include Learning
Management System; GradesFirst; Library System; Website &
Website Applications; Microsoft 365 services, including SharePoint,
Power Automate and Power Apps; and Service Desk operations.
PRIMARY OBJECTIVE
Reporting to the Executive Director IT Service Delivery and
Academic Technology, the
Microsoft 365 Solution Architect is
responsible for designing, implementing, and supporting Microsoft
365 solutions that align with business and technical requirements.
The position demonstrates a deep understanding of Microsoft 365s
cloud-powered productivity platform, productivity applications and
technologies, including SharePoint, PowerApps, Power Automate,
Teams, and Azure, to develop solutions that improve business
processes, enhance collaboration, automate workflows, and support
operational efficiency. Performs related duties as required.
This is a fully remote role; all duties and responsibilities are
expected to be performed virtually.
ESSENTIAL DUTIES
- Works collaboratively with OIT teams and internal stakeholders,
utilizing technical expertise to maximize Microsoft 365 business
functionality and user experience by creating solutions that are
tailored to specific business processes.
Writes and maintains documentation of system designs, code
modifications, technical specifications, test plans, and test
results.
Adheres to OIT Systems Development Life Cycle (SDLC)
methodologies and change control procedures.
Develops, implements, and supports external access to and
transactions with other systems using application programming
interfaces (API, macros, script/batch interfaces or electronic
commerce solutions), especially via Power Automate.
Performs and supports M365 administrative tasks as
needed.
Supports user departments in the creation of queries,
dashboards, and custom reports.
Assists with troubleshooting and problem resolution during
development, testing, and production support.
Tracks and shares new functionality as it is released from
Microsoft.
Meets development schedules and timelines.
Serves as the resident expert for M365 solutions, providing
guidance, technical consultation, and mentorship to team members
and end users related to M365 tools and solutions.
Assists the Information Security team as needed regarding the
safety and security of CCCs data within Microsoft and its
applications.
Adheres to CCC Customer Service Excellence Standards.
Performs other related duties as assigned.
REPORTING RELATIONSHIPS
Reports To Executive Director IT Service Delivery and
Academic Technology
Direct Supervision None
QUALIFICATIONS
- Bachelor's degree from an accredited college or university in
Computer Science or directly related field- OR -Bachelor's degree
with a combination of relevant certifications and/or coursework
such as software development/database architecture, and Microsoft
specific training
- Five years of relevant work experience with progressively
increasing levels of responsibilities
- Employees working remote are responsible
for providing a stable internet environment with a connection speed
of at least 300 megabytes per second (Mbps).
- Experience working in an institution of higher education or
large and/or complex institution preferred
- Proficient in writing optimized SQL queries for integration
with other applications
- Excellent verbal and written communication skills
- Proven experience analyzing, documenting, and improving
business processes
- Demonstrated expertise in designing, developing, and
implementing business solutions using SharePoint, Power Apps, and
Power Automate, with a proven track record of automating workflows,
streamlining operations, and improving business processes through
custom solution development.
- Ability to implement external access to and transactions with
other systems using application programming interfaces (API,
macros, script/batch interfaces or electronic commerce
solutions)
- Ability to work well with employees at all levels of the
organization and possess the ability to handle all situations with
tact and diplomacy
- Ability to work with relational data
- Proficiency in the use of Microsoft Office (Word, Excel,
PowerPoint)
$127,986 - $140,784
Offered salary will be determined by the applicant's education,
knowledge, skills and abilities, as well as other factors such as
internal equity.
Benefits information is found at Health
and Benefits - City Colleges of Chicago
WE OFFER: Excellent health and welfare benefit package and
long-term savings and investment programs including 403(b) &
457(b) Investment Plans and a pension plan with the State
University Retirement System (SURS) Plan. Generous vacation,
holiday, personal and sick days, and tuition reimbursement. For a
more detailed overview of benefits, please visit the benefits page
of our website.
We are an equal opportunity and affirmative action employer.
Chicago residency is required for all full-time employees within
6 months of hire. Thank you for your interest in
CCC!
TBD
