university standards, and audience engagement goals.
Responsibilities
- Plan, develop, update, and maintain website content and digital assets that support university communications and marketing strategies.
- Manage web content and coordinate website updates across the Office of the Provost and affiliated units.
- Develop and maintain effective, user-centered web pages and digital resources.
- Ensure websites comply with university branding, accessibility, content governance, and communication standards.
- Recommend and implement improvements to digital user experiences and website functionality.
- Lead web management, digital communications, branding, project coordination, and commencement ticketing operations to support the Office of the Provost’s strategic communication.
- Support institutional branding and communication standards by developing and maintaining consistent, university aligned digital content, web resources, and design templates across academic and administrative units.
- Coordinate digital communications projects, workflows, and stakeholder collaboration to support university-wide initiatives, public-facing events, strategic communications, and continuous improvement of digital communication processes.
- Administer and supports the AudienceView commencement ticketing platform, including ticket distribution, communications, inquiry management, reporting, scanner operations, and workflow documentation.
- Coordinate commencement ticketing operations by collaborating with OIT, event partners, and university staff to provide training, operational support, and a seamless graduation experience for students and families.
Qualifications
Level II: Bachelor's degree in Journalism, Communication, Marketing, Public Relations, or related field and 2 years of experience in multimedia technologies.
Level III: Bachelor's degree in Journalism, Communication, Marketing, Public Relations, or related field and 4 years of experience in multimedia technologies.
Preferred Qualifications:
- Experience supporting web content management, digital communications, marketing, multimedia production, or related professional communications functions.
- Experience in higher education communications, marketing, or web administration.
- Knowledge of digital communications strategy, user experience principles, and website governance.
- Experience creating and managing multimedia content and digital campaigns.
- Familiarity with email marketing, CRM systems, marketing automation platforms, or digital engagement tools.
- Experience supporting large-scale events, ticketing platforms, or operational communications functions.
SUBSTITUTIONS ALLOWED FOR EDUCATION: Yes, When a candidate has the required experience, but lacks the required education, they may normally apply additional relevant experience toward the education requirement, at a rate of two (2) years relevant experience per year of required education.
SUBSTITUTIONS ALLOWED FOR EXPERIENCE: Yes, When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
