Museum Shop Associate
Position Summary
The Museum Shop Associate supports the daily operations of the museum retail shop while delivering exceptional customer service to museum visitors. This position serves as a welcoming point of contact for guests, assists with retail transactions, and supports merchandising, inventory, and general shop operations.
Minimum Qualifications
High school diploma or equivalent
Preferred Qualifications
- Customer service/cashier experience.
- Strong interpersonal skills.
- Ability to multitask.
Duties/Responsibilities
60% - Greet and welcome visitors; provide customer service; operate POS system; maintain knowledge of museum offerings; promote memberships; resolve concerns; foster inclusive environment; answer phone.
40% - Maintain shop environment; restock and merchandise; monitor inventory; assist with shipments; participate in inventory counts; follow loss prevention procedures; collaborate with staff.
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