POSITION SUMMARY
Responsible for the installation, configuration, maintenance and monitoring of network infrastructure hardware and software. Provides complex, high level technical support for computer and network support and end-user’s network-based applications.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
- Install, configure, and monitor network infrastructure including switches, routers, servers, and cabling systems.
- Develop and enforce standards for computer and network cabling, wireless systems, and infrastructure design.
- Provide recommendations on policies, procedures, equipment, and long-term goals for network operations.
- Survey and determine wire paths needed for network connectivity.
- Install, troubleshoot, and maintain UPS hardware to ensure power reliability.
- Install, troubleshoot and maintain patch panels, network cables, telephony and network equipment.
- Configure and support wireless access points across campus locations.
- Terminate, activate, and test cabling to ensure professional installation and reliable connectivity.
- Support LAN and WAN links between buildings and to remote campus locations including leased lines.
- Collaborate with internal and external clients to maintain strong working relationships.
- Provide third level technical support for Technical Support Services and other college departments.
- Handle fixed assets and equipment inventory including purchases, transfers, and reconciliations.
- Perform professional network and other low volage wiring for offices, labs, and relocations, ensuring neat installations with wall plates, molding, and pipe.
- Plan and execute network cabling, including path surveys, cable runs, terminations, and activation through servers, switches, and IDF systems.
- Assist with server rack builds and hardware component installations/removals.
- Contribute to departmental and institutional goals through active participation.
- Perform other related duties as assigned.