Network Technician

POSITION SUMMARY

Responsible for the installation, configuration, maintenance and monitoring of network infrastructure hardware and software. Provides complex, high level technical support for computer and network support and end-user’s network-based applications.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES

1. Install, configure, and monitor network infrastructure including switches, routers, servers, and cabling systems.
2. Develop and enforce standards for computer and network cabling, wireless systems, and infrastructure design.
3. Provide recommendations on policies, procedures, equipment, and long-term goals for network operations.
4. Survey and determine wire paths needed for network connectivity.
5. Install, troubleshoot, and maintain UPS hardware to ensure power reliability.
6. Install, troubleshoot and maintain patch panels, network cables, telephony and network equipment.
7. Configure and support wireless access points across campus locations.
8. Terminate, activate, and test cabling to ensure professional installation and reliable connectivity.
9. Support LAN and WAN links between buildings and to remote campus locations including leased lines.
10. Collaborate with internal and external clients to maintain strong working relationships.
11. Provide third level technical support for Technical Support Services and other college departments.
12. Handle fixed assets and equipment inventory including purchases, transfers, and reconciliations.
13. Perform professional network and other low volage wiring for offices, labs, and relocations, ensuring neat installations with wall plates, molding, and pipe.
14. Plan and execute network cabling, including path surveys, cable runs, terminations, and activation through servers, switches, and IDF systems.
15. Assist with server rack builds and hardware component installations/removals.
16. Contribute to departmental and institutional goals through active participation.
17. Perform other related duties as assigned.