"OBGYN Clinical Manager, Yale Health"

Overview

In 1971, Yale University established Yale Health to provide health services to its facility, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has approximately 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world and is committed to an inclusive workplace. We are celebrating over 50 years of service to the Yale community.

Our state-of-the-art facility at 55 Lock Street, is where our members receive most of their care from our 150+ providers. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15-bed inpatient facility with two negative pressure rooms, a diagnostic imaging suite including MR and CT scan, x-ray and ultrasound and a full-service retail pharmacy

The OBGYN Clinical Manager oversees the daily clinical and operational functions of the Obstetrics & Gynecology Department, which manages approximately 17,000 patient visits annually. The Manager ensures efficient workflows, high-quality care, and compliance with safety and regulatory standards across ambulatory women’s health services.

Additional responsibilities include:

• Manage daily clinic operations, ensuring timely patient access, efficient scheduling, and smooth patient flow.
• Provide supervision and coaching to nursing, medical assistant, and administrative staff.
• Oversee complex outpatient procedures (e.g., colposcopy, IUD insertions/removals, endometrial biopsies, OB testing).
• Ensure adherence to infection control, medication safety, and sterile processing standards.
• Coordinate provider schedules, on call schedules and coordinate and procedure room utilization.
• Monitor compliance with Joint Commission, DPH, CLIA, and OSHA requirements.
• Facilitate daily huddles, staff meetings, safety rounding, and problem-solving for staff and providers.
• Support staff development, onboarding, and competency validation. Completes annual performance reviews, audits and competency verifications.
• Tracks and monitors data and metrics for OBGYN Operations.
• Participate in departmental budget planning, supply management, and quality improvement initiatives.
• Collaborate with other clinical leaders to maintain seamless cross-departmental operations.

Schedule:

Fulltime, Generally, weekdays between Monday - Friday 8:30 am - 5:00 pm. Occasional weekends, early morning and evening hours may be required. Holiday/recess and on-call responsibilities may also be required.

Required Skills and Abilities

• Minimum 5 years of clinical experience (OBGYN or women’s health strongly preferred), with at least 2 years in a leadership or supervisory role.
• Demonstrated leadership, organizational, and problem-solving skills.
• Strong knowledge of women’s health procedures, patient flow management, and regulatory requirements.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities and maintain calm under pressure.
• Proficiency in EMR systems (Epic preferred).

Preferred Skills and Abilities

Master's degree

Principal Responsibilities

1. Develops, maintains and assures appropriate clinical practice for nurses and support staff.
2. Ensures desired clinical outcomes are achieved through clinical excellence, quality initiatives, cost effective measures and efficient processes.
3. Achieves seamless delivery of outpatient care by involving colleagues, physicians, other clinical partners and staff to ensure commitment, alignment of goals, communications and cross-functional linkage.
4. Reviews and determines staffing needs.
5. Hires, trains, orients, manages performance and assesses competencies of department staff.
6. Oversees the daily delivery of care and identifies priorities.
7. Partners with the respective Chief of service to ensure the optimal delivery of healthcare services and to develop and maintain quality improvement activities.
8. Develops, prepares and monitors annual budgets.
9. Ensures compliance with University, State and federal healthcare regulations.
10. Assesses ongoing educational needs and priorities for staff.
11. Monitors, develops, plans and executes systematic research on patient/member satisfaction.
12. Promotes a well-balanced healthy workplace environment, using creative management skills when necessary. Stimulates innovative thinking to accomplish goals.
13. Participates in financial planning and compliance.

Required Education and Experience

Bachelor’s Degree in nursing and five years of relevant nursing experience.

Required License(s) or Certification(s)

Licensure as a registered nurse in the State of Connecticut.