"Office Assistant 1 (Keyboarding) - Facilities- NY HELPS"

Office Assistant 1 (Keyboarding) - Facilities- NY HELPS
SUNY Brockport

Salary: $36,232.00 Annually
Location: SUNY Brockport
Job Type: Classified Facilities Full-Time
Job Number: 2500146
Division: Administration and Finance
Department: Facilities Service Center
Opening Date: 09/25/2025
Closing: 10/10/2025 11:59 PM Eastern

Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University's curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.

Located only a few miles from Lake Ontario in a quaint "Village on the Erie Canal," SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo - the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport!

SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.

SUMMARY
This position supports the daily operations in a clerical role for Facilities, Planning, and EHS. The Service Center serves as the Facilities & Planning Customer Service campus-wide. Work consists of day to day activities located at the Service Center/Commissary Building. Activities include, but not limited to all aspects of customer service, answering phones, greeting visitors, and responding to email inquiries for the Facilities and Planning operations.

JOB FUNCTIONS
Essential Functions:

• Greets visitors, answers telephones and responds to email inquiries for the Facilities and Planning Service Center operation
• Completes data entry and data manipulation, primarily for maintenance work orders, into various Facilities and Planning computer programs.
• Provides office support by serving as front line staff (monitors phones, two email accounts, submitted online forms, supplies information and answers basic college maintenance related questions)
• Communicates Facilities and Planning operating requirements with others, face-to-face, by telephone, or by email
• Prepares forms, correspondence, memoranda, documents, etc., in accordance with agency, SUNY and/or New York State guidelines
• Coordinates and distributes key requests in a timely manner, related to in person, phone and email interaction and scans supporting documentation into database
• Organizes and reserves campus vehicle reservation system, checks for completeness and distributes within 24 business hours, new reservations and distributes to appropriate F&P staff

Clerical Responsibilities:

• Prepares and tracks department deposits as needed
• Generates billing-related reports
• Oversees the office copier/printer and ensures it is working properly.
• Sends outage and closure notifications
• Inputs all training documentation related to Facilities, Planning and EHS employees
• Assists with updating department cell phone and internal phone directory information
• Files, faxes, scans, and distributes internal mail
• Undergoes training to complete necessary work orders related to Footprints
• Provides support for campus events such as commencement, open house, homecoming, orientation and events and activities related to student success

REQUIREMENTS
Minimum Qualifications:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
There are no minimum education or experience requirements for this title.
COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):
Candidates must have permanent appointment in an Office Assistant 1 (Keyboarding) NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 (Keyboarding) Full-Time, Brockport location.
Preferred Qualifications:
Ability to communicate information clearly, accurately and politely by telephone or in person
Prior Facilities, campus or similar experiences
Basic knowledge of Facilities and Planning terminology
Must be dependable and reliable including time and attendance
Must be proactive, detail-oriented and organized
Comprehensive knowledge of Access, Excel, Word and campus email/calendar system
Good interpersonal skills, ability to work with others/team - customer service attitude
Ability to work with members of a diverse college community in a professional manner

ADDITIONAL INFORMATION
Work Schedule:
37.5 hours/week: Monday - Friday 8:00am - 4:00pm
Benefits:
Benefits eligible. Find out more about benefits at Careers@Brockport.
Application Instructions:
This position is not eligible for visa sponsorship.
Respond to the canvass letter (if applicable). Submit your application, cover letter, resume, and contact information for three professional references via our Employment Opportunities website at jobs.hr.brockport.edu by October 10, 2025.
Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation. Please familiarize yourself with the rules and regulations when applying for this position.
Background Investigation Statement:
All applicants are subject to a pre-employment background check.
Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.
Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.
Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.
Reasonable Accommodations:
SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at tgouger@brockport.edu. Determinations or requests for reasonable accommodation will be made on a case-by-case basis.