"Office Associate, Dubin Center"

Essential Job Functions

Clerical

• Provides administrative and clerical support to the Dublin Regional Learning Center leadership, faculty, and staff. May be required to support faculty, staff, and leadership at the Delaware Campus based on operational need. Sets up, maintain, and organizes a filing system that is virtual and physical. Completes and processes forms, records, faculty handbook, and other documents in accordance with established procedures. Updates faculty mailboxes as needed. Organizes the ordering and storing of supplies to support academic and administrative functions in compliance with College policy.
• Assists with scheduling meetings, including invitations, parking passes, and room scheduling as required. Works with the Dublin RLC and Delaware Campus administrative team to ensure location webpages are current and updated. Assists with special events by coordinating rooms and partnering with other departments to ensure successful set-up and execution of special events.
• Maintains confidential or sensitive records and information. Manages departmental data by retrieving, tracking, and compiling data reports. Initiate work orders such as housekeeping, general maintenance, etc. and follow through to completion.

Customer Service

• Provides customer services for the Dublin RLC to students, the general public, faculty and staff and others by furnishing and obtaining information; resolving routine problems; assisting with procedures, processes and requirements; and performing other customer service responsibilities, as necessary. May be required to provide customer service support for the Delaware Campus based on operational need.
• G greets and routes visitors, students, faculty, staff, and other administrators to the appropriate place. Answers phones, routes calls and takes messages, providing general information to callers. Furnishes and obtains information to resolve issues in coordination with the departmental leadership team.
• Supports the Regional Learning Center and Delaware Campus team members by helping complete departmental projects as required. Resolves internal and external customer inquiries, redirecting questions as needed. Responds to questions and communicates with faculty and staff regarding messages and student questions in a timely manner.

Financial

• Monitors the program budget accounts and informs the faculty on the amounts left in the accounts, as needed.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Other duties as required.

*Regular, predictable, and punctual attendance is required.

About Columbus State Community College

Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.