Online Life Assistant

Job Details

The Online Life Assistant will serve as an integral part of the Online Life team during Fall and Spring semesters. This individual will assist in several office functions, including email inbox management, event planning and execution, and student engagement on the Alumni Community platform. The Summer Online Life Assistant will also assist in the development and facilitation of our book study content available to students during summer semesters. The perfect person for this role will be a student with customer service and small-group leadership experience.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Develop and facilitate Online Life book studies
2. Assist in the management of the Online Life email account
3. Assistance in the development and deployment of new programs
4. Other duties as assigned

Additional Work study information may be found here.

WORK HOURS & LOCATION

1. Maximum of 18 hours per week, 15-hour minimum
2. Shifts take place between the hours of 8 a.m. and 6 p.m., Monday – Friday, apart from specific evening hours as part of online programs offered.
3. Work will take place on-site (GH 2822) unless specified by the Director of Online Life

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities.

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

• Bachelor’s Degree (in progress)
• Customer service

Preferred Qualifications

• Graduate Degree (in progress)
• Customer service
• Group facilitation

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication

• Effectively communicates in both verbal and written forms to convey clear, well-articulated information.
• Able to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Demonstrates strong organization, project management, and managerial skills.
• Possesses excellent computer skills, necessary for Microsoft Office Suite and Adobe Creative Suite.

Initiative & Work Ethic

• Task oriented and dedicated, meets deadlines while going the extra mile and producing quality work products.
• Anticipates needs and takes steps to meet those needs before they crop up, taking a proactive and intentional approach to their duties.

Leadership & People Skills

• Sincere and affable, is able to build relational rapport quickly, establishing productive relationships across a variety of departments and contexts.
• Intentional to show care for others, exhibiting intentionality, conscientiousness, and emotional intelligence in interpersonal interactions.

Organization

• Detail-oriented, catching and fixing small errors and details in both visual and written communications.
• Manages their own schedule, project timelines, as well as the schedules of their team with punctuality and proactivity.

Physical and Sensory Abilities

• Frequently required to travel to local and campus locations.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate and review OSL content.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 20 or fewer pounds.