Operation

Founded in 1906, Georgia Southern has grown from a single-purpose college into a Carnegie Doctoral/R2 institution with 149 degree programs at the bachelor's, master's and doctoral levels, serving 31,600 students from all 50 states, Washington D.C., Puerto Rico and more than 100 nations.

Four distinct campuses extend Georgia Southern's reach across the region: a 900-acre quintessential college campus in Statesboro, anchored by Georgian-style red-brick buildings set among oaks and pines; the Armstrong Campus in Savannah, minutes from historic downtown and a short drive from the beaches of Tybee Island; a modern, purpose-built facility in Hinesville serving local and military-affiliated students; and the East Georgia Campus in Swainsboro, an outdoor oasis nestled on a 385-acre pine forest, offering expanded pathways to higher education for students across southeast Georgia.

Through ten colleges, the Allen E. Paulson College of Engineering and Computing, the College of Arts and Humanities, the College of Behavioral and Social Sciences, the College of Education, the College of Science and Mathematics, the Jack N. Averitt College of Graduate Studies, the Jiann-Ping Hsu College of Public Health, the Parker College of Business, the Waters College of Health Professions and University College, Georgia Southern delivers academic programs backed by real-world experience, research with regional and national impact, and a faculty committed to helping every student go further than they thought possible.

Accredited by the Southern Association of Colleges and Schools Commission on Colleges and holding specialized accreditation across its professional programs, Georgia Southern prepares graduates who are ready to lead, contribute and soar beyond, in Georgia, across the nation and around the world.

For more information, visit GeorgiaSouthern.edu.

Location

Statesboro Campus - Statesboro, GA

Department Information

Continuing Ed-Admin

Job Summary

The Operations Specialist supports the day-to-day operations of online and professional education programs within Continuing and Professional Education. The position coordinates learner enrollments, military-funded registrations, vendor relationships, registration system functions, financial processing, program records, reporting, and learner support.

The position serves as a key operational resource for learners, vendors, military partners, and internal staff.

This is a 20-hour partially-benefited position.

Responsibilities

• Coordinate the daily administrative and operational activities of online, professional education, and third-party programs
• Manage the full learner enrollment process, including registration, payments, refunds, invoicing, program access, progress, extensions, and completion
• Administer military-funded and other sponsored enrollments, including required documentation, portal functions, billing, reporting, and compliance activities
• Coordinate relationships and operational activities with program vendors, partners, and internal departments
• Create, update, and maintain accurate program, course, learner, organizational, vendor, and financial records across applicable systems
• Monitor program performance and prepare enrollment, completion, revenue, CEU, and other operational reports while resolving discrepancies
• Provide customer service and operational support for learners, partners, professional development programs, customized training, outreach activities, special projects, and process improvements

Required Qualifications

Educational Requirements

• High school diploma or GED is required

Required Experience

• One to two years of administrative, office support, customer service, or related experience

Preferred Qualifications

Preferred Educational Qualifications

• Some college coursework or an associate degree in business, office administration, or a related field

Preferred Experience

• Experience with data entry or document tracking
• Experience with purchase orders, vendor forms, or similar processes
• Experience supporting programs, events, or classes
• Experience in higher education or professional training environments

Proposed Salary

$18.12- $22.21 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Schedule of Availability
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to accurately maintain program, enrollment, financial, and participant information using electronic systems
• Ability to manage multiple priorities, solve problems, maintain confidentiality, and adapt to changing program needs

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Knowledge of administrative and operational practices supporting educational and professional programs
• Understanding of routine financial processes, including payments, refunds, invoicing, and reconciliation, or willingness to learn

SKILLS

• Effective communication (verbal and written), organizational and human relations skills
• Strong communication and customer service skills when working with learners, vendors, partners, and internal staff

Apply Before Date

Open Until Filled

Application review may begin on November 2, 2026.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid Driver's License upon hire and throughout employment.

Equal Employment Opportunity

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation
• Work generally performed in an office environment
• Workweek may occasionally extend beyond 40 hours
• Travel may be required

Background Check

• Position of Trust

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=305273&PostingSeq=1



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