Operations and Testing Officer

PRIMARY DETAIL

An exciting opportunity has opened up for an experienced operations professional with demonstrated timetabling expertise in an education environment to join our dynamic team in a collaborative, fast-paced, on-campus environment.

• Salary Package: From $99,161 per annum (HEW 6) plus 17% super and annual leave loading. *** Salary rates increase from late June/July 2026 in line with the applicable Enterprise Agreement.
• Appointment Type: Full-time, continuing position
• Location: Macquarie University, Wallumattagal Campus (North Ryde)

THE ROLE

As an Operations and Testing Officer, you will manage critical timetabling and operational functions for Macquarie University College, while supporting English language test centre administration. This role requires exceptional organisational expertise, timetabling capabilities, and strong stakeholder management skills.

Some of your key responsibilities include:

• Coordinate Macquarie University College (MQUC) timetables and class management, across multiple study periods, liaising closely with the central timetabling team,
• Manage enrolments, registrations, and class changes, ensuring accurate and timely updates in liaison with the academic managers,
• Prepare and maintain workload planners for continuing and casual teaching staff,
• Collect, consolidate, and interpret data for student administration activities, including unit enrolment, class timetabling, examination scheduling, and results entry,
• Coordinate the preparation and organisation of examinations and results, liaising closely with the central examinations team,
• Update and maintain proposals and unit offerings in the Content Management System,
• Support teaching teams in the appointment and administration of casual teaching staff, including induction, training, processing timesheets, and related communications,
• Contribute to the development, implementation and improvement of administrative systems, processes and procedures,
• Coordinate the maintenance of property, facilities and equipment for teaching and office spaces,
• Support the delivery of College engagement activities and events,
• Oversee and support the delivery of IELTS and PTE testing services, and
• Perform any other duties as required and appropriate for this classification

ABOUT YOU

As the successful candidate, you will be a highly organised professional with demonstrated timetabling expertise and strong analytical capabilities. You will thrive in managing competing priorities and work effectively in fast-paced environments.

You will have excellent communication and interpersonal skills, enabling you to build effective relationships with diverse stakeholder groups within the College and across the University. You will demonstrate initiative and the ability to work autonomously while contributing collaboratively to team objectives.

Your high-level technical proficiency and adaptability to new systems, combined with meticulous attention to detail, will ensure accurate and efficient operations. You will maintain confidentiality, discretion, and professionalism at all times.

ABOUT US

Macquarie University College provides local and international students with alternative pathway programs to undergraduate and postgraduate degrees through our accelerated face-to-face learning model. The College delivers Foundation, Intensive, Diplomas, UniReady and Masters Qualifying programs, English language programs, and operates the IELTS and Pearson Testing Centre on campus. This is an exciting opportunity to join a dynamic team committed to supporting student success.

TO APPLY

To be considered for this full-time position, please apply online with your resume as well as a cover letter (maximum 2 pages) outlining what you will bring to the role, and how your experience aligns with the selection criteria below.

Essential Selection Criteria

• Degree and/or equivalent experience in business administration, education administration or similar discipline,
• Demonstrated experience and understanding of timetabling coordination and class management within a higher education or similar complex environment,
• Proven ability to manage multiple operational priorities in fast-paced, high-volume environments,
• Advanced data management, analysis and reporting capabilities
• Excellent stakeholder engagement and relationship management skills,
• High-level computer proficiency including MS office and experience with student management systems, and
• Proven ability to maintain confidentiality and handle sensitive information appropriately.

Desirable Selection Criteria

• Experience with University systems,
• Knowledge of higher education administrative processes and frameworks,
• Experience in English language testing (IELTS/ PTE) administration.

*** The successful candidate may be required to undergo a Qualification Check and a National Police Check clearance.***

For enquiries about the role please contact Jessica McCarthy, Operations and Testing Team Leader

Submission of Applications Open Until: Sunday, 19 April 2026 at 11:59 p.m. (AEST).

*** Applications will be reviewed on a rolling basis, and we reserve the right to progress or decline an application prior to the application closing date.*** ***We also reserve the right to close the advertisement early if a sufficient number of qualified applicants is received- early applications are encouraged.***

Why Join Us?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation in 1964, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the fabulous staff benefits on offer when you work at Macquarie University.

• Flexible, hybrid work arrangements
• 17% Superannuation
• Subsidised onsite parking options
• Extensive training and professional development programs
• Onsite childcare facilities to support working parents
• Onsite vacation care during school holidays
• Discounted health insurance
• Subsidised membership at our Sport & Aquatic Centre
• Access to an Employee Assistance Program for free and confidential support
• Convenient onsite GP, imaging, and physiotherapy clinics