About This Opportunity

The Academic Services Administration Officer will provide high-quality client focused administrative services to support the University’s academic activities in a busy centralised service area.

Key Responsibilities will Include:

• Provision of information and advice on a range of administrative matters to a wide range of stakeholders, through various channels of communication.
• Provision of information and recommendations to decision-makers in relation to student and academic matters in accordance with University rules, policies, procedures, and relevant legislation.
• Provides high-level administrative support and coordination for the Academic Services Division (ASD). This includes but is not limited to assessing applications, coordinating and processing requests, documentation, and communication for the respective ASD teams.
• Assist with processes for reviewing and managing the accuracy of the information in relevant University databases, websites, and publications.
• Assist with internal, government, and regulatory reporting, student enrolment surveillance, quality assurance, and risk management processes as required.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student lifecycle, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

• An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
• Demonstrated ability to work independently under general direction, and within a team environment, to prioritise own workload, meet deadlines and work with a high level of accuracy and attention to detail.
• Well-developed interpersonal skills, including the ability to communicate effectively, and handle sensitive and confidential matters, using sound judgement and discretion.
• High-level competence in the use of a wide range of computer applications in a network environment; experience with databases and management information systems including SI-net, Business Objects, UniFi, CRM, and TRIM or a capacity to rapidly gain such knowledge.
• Demonstrated initiative, agility and openness to change, displaying a desire to learn new skills.
• A strong focus on the provision of a high-level customer service in a high-volume environment.
• Sound understanding of University rules, policies and procedures and experience with using enterprise systems. or a capacity to rapidly gain such knowledge.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, and criminal history checks.

This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Ashleigh Williamson at a.williamson@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community.

We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close on 16th April 2026, 11.00pm AEST (R-63383).