Operations Support Officer

Metanoia Institute – Operations

Reports to: Head of Operations

Business Function/Sub-Function: Operations

Full time – Monday to Friday (on-site)

Location: NCR/GA

Metanoia Institute is a well-established educational charity specialising in the professional training of counsellors, psychotherapists, counselling psychologists, supervisors, coaches, and organisational development consultants. Since our founding in the early 1980s, we’ve been a pioneer in offering humanistically-oriented professional training programmes in the UK.

This is a dynamic and transformative period for the Institute. We are developing a new organisational strategy, working towards degree awarding powers, and aligning all we do with a refreshed set of values.

This role provides high-quality, flexible operational support to the Head of Operations across a wide range of core functions that ensure the smooth and effective running of Metanoia Institute. The postholder will work closely with the Head of Operations to deliver practical, logistical, and systems support in a dynamic environment, with responsibilities spanning estates, IT, facilities, health and safety, inventory, and events.

This is a hands-on, varied post ideal for someone who thrives on problem-solving, taking initiative, and contributing to a wide array of operational tasks that keep a busy academic environment functioning efficiently.

When you are ready to apply, please ensure that you have mentioned the specific position that you are interested in when sending your application.

Applications for this role closes on 26th September 2025 and interviews are due to take place around this time.

To apply, please submit your CV and cover letter via the 'Apply' button above (E: hr@metanoia.ac.uk).

Metanoia Institute is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status.

We strive to ensure that individuals with disabilities receive reasonable accommodations to participate in the job application and interview process, perform essential job functions, and access other benefits and privileges of employment. If you require accommodations, please do not hesitate to contact us to discuss your individual needs.

We value diversity and are dedicated to creating an environment where all employees can thrive.