Visitor Service Representatives are an important part of the Museum's front-line visitor experience. They welcome and assist visitors, sell exhibition tickets, answer the multi-line telephone system, and provide support in the Museum Store. They serve as knowledgeable ambassadors of the Museum and help foster a positive and welcoming environment for all visitors.
Essential duties include:
- Greeting and assisting Museum visitors in a friendly and professional manner.
- Selling tickets and assisting with admissions.
- Assisting customers in the Museum Store.
- Answering and directing calls through the Museum's multi-line phone system.
- Providing information and directions to visitors.
- Handling cash and point-of-sale transactions.
- Maintaining a welcoming and positive environment for Museum visitors.
- Performing other visitor service duties as needed.
This is a part-time, time-limited OPS position with a minimum one-year commitment preferred. 32–36 hours per week shifts are Monday-Saturday 9:00am-5:30pm and Sunday 10:00am-5:30 p.m., Weekend and Weekday availability are required. Training is anticipated to begin in late October 2026.
Expected Salary: $17.00 per hour
Required Qualifications:
- High school diploma or GED.
- Strong customer service and communication skills.
- Ability to work a flexible schedule, including weekdays, weekends and holidays.
- Ability to work effectively in a fast-paced environment and interact positively with a diverse range of visitors.
- Positive and welcoming attitude.
- Ability to multitask and work effectively in a fast-paced environment.
Preferred:
- Experience with point-of-sale (POS) systems.
- Cash-handling experience.
- Previous customer service experience.
- Strong Interest in or knowledge of the natural world.
Special Instructions to Applicants:
To be considered, applicants must complete the online application and email the following to giftshops@floridamuseum.ufl.edu:
- Current Resume
- List of availability for fall semester and winter break, including weekday and weekend availability.
Applications must be submitted by 11:55 p.m. (ET) of the posting end date.
Training is anticipated to begin in late October 2026. Walk-ins and phone calls regarding applications will not be accommodated.
Health Assessment Required: No
Applications Close: 15 September 2026
To apply, visit https://explore.jobs.ufl.edu/en-us/job/541179