"Outreach and Engagement Coordinator"

Job Details

Outreach and Engagement Coordinator

Date Posted: 08/28/2025
Req ID: 44983
Faculty/Division: UofT Mississauga
Department: UTM:RG Academic Skills Centre
Campus: University of Toronto Mississauga (UTM)
Position Number: 00052331

Description:

About us:
U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Your opportunity:
Robert Gillespie Academic Skills Centre (RGASC) is a hub for academic skills development on the University of Toronto Mississauga campus. The mandate of the RGASC is to support and promote teaching and learning in a range of contexts across the University of Toronto Mississauga.

The Outreach and Engagement Coordinator works in a collaborative environment with the RGACS Director, staff and instructors to support and promote Centre programming and workshops.

Your responsibilities will include:

• Building and strengthening relationships with stakeholders and partners of strategic importance
• Consulting with instructors, administrators and student groups on the development of tailored programming needs
• Analyzing internal and external trends and recommending educational programming improvements
• Analyzing processes and recommending changes for more efficient coordination of operations
• Developing and implementing marketing plans to promote programs, events and/or initiatives that support strategic objectives
• Coordinating the recruitment of teaching assistants, course instructors, sessional lecturers and/or stipend instructors

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum 3 years of relevant experience in the area of co-curricular program planning, delivery and evaluation.
• Strong project management/administrative experience with demonstrated decision-making skills, detailed planning and ownership of programs/projects.
• Strong numeric, research, and analytical skills with an ability to analyze data sets, identify trends in the data, develop new metrics and make recommendations based on data-driven insights that will support and inform enrollment, engagement and program strategies.
• Experience conducting post-event evaluation and analysis (i.e. designing, disseminating, collecting surveys and questionnaires).
• Experience developing and delivering high-quality student academic programming, interpreting and applying University and program policies and procedures required.
• Highly resourceful with strong investigative, organizational, conflict resolution and problem-solving skills.
• Ability to maintain a broad perspective; strong communication and interpersonal skills with an ability to foster and maintain effective relationships with all levels of faculty, staff, and senior administration.
• Advance Knowledge of MS Office, learning management systems (i.e. Quercus) and file management systems (i.e. SharePoint).
• Ability to work independently as well as collaboratively across a large team in a fast-paced, service-oriented environment.
• Must be able to multi-task, manage, prepare, and deliver multiple programs with sound judgment, calm demeanor and professionalism.
• Experience recruiting and supervising work study or casual staff.
• Experience dealing with a diverse student and instructor population.

Assets (Nonessential):

• Knowledge of CUPE3902 Unti#1 & Unti #3 Collective Agreeements

To be successful in this role you will be:

• Approachable
• Diplomatic
• Persuasive
• Resourceful
• Self-directed
• Team player

Please note that there is one (1) position available on a term basis ending August 2026

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline

Closing Date: 09/10/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986.
Job Category: Administrative / Managerial
Recruiter: Veniesha Rochester

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement
The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community.