Parking and Transportation Operations Specialist

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Provides high-level administrative and operational support to department leadership. Oversees key functions within Parking and Transportation operations. Responsibilities include staff supervision, administrative tasks such as coordinating with vendors and contractors for quotes, scheduling work, and ensuring the quality and completion of services before invoice approval. Responsible for the parking permitting process for students, staff, and faculty. Optimizes permit allocation through the parking management system. Identifies opportunities for operational improvements and assists in the development and implementation. Develops and maintains a comprehensive operational calendar that encompasses data collection, recurring activities, deadlines, communication plans, procurement requirements, etc. Effective coordination with the operations team, departmental leadership, and other stakeholders is essential for the timely execution of the operations calendar.

Responsibilities

KEY RESPONSIBILITIES:
1. Responsible for transportation demand management programs and operations
2. Supervises and is responsible for performance management of assigned staff and/or student assistants
3. Focuses on customer service and event scheduling, as well as collaboration with marketing and department leadership on signage and communication strategies
4. Conducts the parking permitting process for students, staff, and faculty, including permit allocation
5. Manages the sales, installation, removal, and invoicing processes of all bus, bus shelter, and deck banner advertisements as purchased by internal and external clients
6. Maintains an operational calendar for various needs, such as data collection schedules, operational activities, deadlines, communication plans, and contract and procurement needs
7. Works with operations team, departmental leadership, and other stakeholders to ensure planning and timely execution of operations calendar
8. Coordinates with marketing staff and works collaboratively with department leadership on signage and communication needs

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in Business, Accounting, or related field or an equivalent combination of relevant education and/or experience.
Other Required Qualifications
Current, valid and unrestricted driver's license
Required Experience
Three (3) years of experience related to the position

Preferred Qualifications

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Previous experience supporting parking and/or transportation operations
Experience in higher education

Proposed Salary

The budgeted salary range is $45,900 to $55,020. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

ABILITIES
Able to build and maintain collaborative relationships with stakeholders and partners
Demonstrated ability to identify and manage risk
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Knowledge in finance principles, including accounting and budgeting
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong management skills
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette