"Parking and Transportation Specialist"

The Parking & Transportation Specialist performs functions of the UT Dallas parking and transportation office including first-line customer service, citation payment processing, appeals processing, billing, collections, invoicing, and reporting. The Specialists organize, implement, analyze, assess, and continuously improve the University's parking and transportation programs with emphases on improved customer service and enhancement of online services. Receives requests for parking and/or transportation services from University departments and arranges and provides responses, which may entail coordination of services and cooperation with University Police, Student Services, and other University departments. The Specialists are expected to use professional project coordination skills to resolve problems of moderate scope and complexity; are expected to obtain certifications in the FLEX parking systems management program, perform data analysis on parking and transportation operations and produce reports for management.