ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:

• Provides administrative support to the dining division including correspondence, faxing, arranging meeting times and locations and preparing reports.
• Communicates with customers, vendors, applicants and departmental personnel via telephone, in-person and email.
• Processes meal plan reimbursements and payments through the dining office
• Communicates with SDSU students and parents regarding meal plan questions or concerns. Answers questions, provides guidance and information to all inquiries.
• Sells commuter meal plans; upsells meal plans during specific semester dates
• Maintains adequate form supplies in the office
• Facilitates maintenance of office machines to ensure equipment operates properly
• Performs record management by creating folders, filing and updating information as needed.
• Collects and distributes mail.
• Assists in maintaining cleanliness and organization in the office
• Observes all safety and company policies and procedures in the performance of duties
• Must be capable of handling confidential information with a high degree of discretion, professionalism, and adherence to applicable privacy and data protection requirements.
• Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
• Other duties as assigned.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Previous administrative assistant experience or customer service experience is desired. Must be computer literate with knowledge of Microsoft Office products. Must be able to use general office machines and multi-line telephone. Strong communication, interpersonal skills, and organizational skills are required.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:

• Provides administrative support to the dining division including correspondence, faxing, arranging meeting times and locations and preparing reports.
• Communicates with customers, vendors, applicants and departmental personnel via telephone, in-person and email.
• Processes meal plan reimbursements and payments through the dining office
• Communicates with SDSU students and parents regarding meal plan questions or concerns. Answers questions, provides guidance and information to all inquiries.
• Sells commuter meal plans; upsells meal plans during specific semester dates
• Maintains adequate form supplies in the office
• Facilitates maintenance of office machines to ensure equipment operates properly
• Performs record management by creating folders, filing and updating information as needed.
• Collects and distributes mail.
• Assists in maintaining cleanliness and organization in the office
• Observes all safety and company policies and procedures in the performance of duties
• Must be capable of handling confidential information with a high degree of discretion, professionalism, and adherence to applicable privacy and data protection requirements.
• Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
• Other duties as assigned.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Previous administrative assistant experience or customer service experience is desired. Must be computer literate with knowledge of Microsoft Office products. Must be able to use general office machines and multi-line telephone. Strong communication, interpersonal skills, and organizational skills are required.