"Part-Time Dispatcher - Campus Police (Weekends/Nights)"

Summary

Performs communications dispatch and a variety of general office and clerical duties for Campus Police Services such as, but not limited to, response to emergency calls, completing paperwork for uniformed staff, parking enforcement, and assisting with incident reporting.

Distinguishing Career Features

The Dispatcher performs a range of general clerical and communications duties. This position requires a demonstrated ability to work with outside groups and complete an approved Dispatcher Course.

Job Duties

Essential Duties and Responsibilities

• Receives calls by telephone, two-way radio, or signals via fire and intrusion alarm systems regarding emergency and other situations. Determines the priority and response for all calls. Contacts, informs, and dispatches Police Officers and others, as appropriate for the situations.
• Maintains two-way radio contact with all personnel on assignments, including campus Police Officers, parking attendants, custodial, and maintenance personnel.
• Requests outside assistance/mutual aid from local agencies. Orders ambulances and tow trucks or contacts other agencies for extended assistance.
• Receives, verifies, enters, and updates permanent information from campus police records. Enters information onto established data entry screens and programs.
• Assists in coordinating campus police and parking control activities with other District offices, faculty members, students, and others using District facilities.
• Initiates driver's clearance procedures on Employees as needed and coordinates with California Department of Motor Vehicles and their facilities to ensure employees meet District guidelines before driving.
• Receives walk-in guests and telephone inquiries from a variety of individuals. Initiates and receives telephone calls, provides information and resolves matters, or routes calls.
• Inputs information into relational databases, spreadsheets, or word processing tables for use in permit and key lists, location of staff, and other projects as assigned. Updates information and maintains data files. Accesses databases to extract information supporting special requests or research.
• Prepares, assembles, maintains and updates calendars, schedules, lists, manuals, directories, and handbooks for distribution and use by others.
• Distributes keys to appropriately designated staff. Documents users and maintains detail information such as location serial numbers, etc.
• Issues parking permits for staff, students and visitors. Prepares lists of permit holders and maintains files and statistics of citations. Forwards citations to other jurisdictions for action. Processes appeals.
• Maintains an updates a police dispatch log. Records data for police statistics. E.g., parking, training, thefts, medical calls. Registers visitors/students on campus who are required by the courts to be registered.
• Receives found articles and processes for property custodian.
• Assist with responses to external agency requests for background information.
• Receives and accounts for parking permit fees and background check and report fees. Prepares bank deposits. Follows up with accounts receivable/collections.
• Maintains currency of knowledge and skills related to the duties and responsibilities.
• Performs other related duties as assigned.

Minimum Qualifications

The position requires a High School diploma, or the equivalent, and two years of clerical experience in a public safety or judicial environment.

Preferred Qualifications

At least one year of experience in dispatch work involving the operation of radio communications equipment; or as an operator of a telephone switchboard or console in a college environment.

Knowledge and Skills

The position requires a working knowledge of general police dispatching procedures, equipment, and practices, police '10' code, and policies and procedures relative to dispatching. Requires a basic knowledge of general municipal court procedures and processes with regard to processing of traffic and parking citations and basic Uniform Crime Report reporting requirements and procedures. Requires a working knowledge of office practices, procedures and equipment, including filing systems, receptionist and telephone techniques, and letter and report writing. Requires a working knowledge of personal computer-based software programs that support this level of work, including but not limited to word processing, spreadsheet, and database software used in education and law enforcement. Requires business mathematics skills to compute sums and statistics. Requires skill using the English language, grammar, spelling, and punctuation. Requires sufficient human relations skills to make present a positive image of the College and the department, convey technical information to others, and use sensitivity in dealing with a diverse population.

Abilities

Requires the ability to perform in an open environment with interruptions and distractions. Requires the ability to operate a radio communications base station to dispatch Police Officers and/or other personnel. Must be able to learn, interpret, explain and apply knowledge of District and department organization, operations, programs, functions and special department terminology when performing assignments. Must be able to learn and sign DMV and criminal justice releases. Requires the ability to arrange, organize and prioritize work in order to meet schedules and timelines. Requires the ability to memorize alphanumeric data for immediate communications. Requires the ability to work cooperatively with staff, current and prospective students, external organizations, and the public using patience and courtesy. Requires the ability to use a personal computer to produce correspondence and reports, and type/keyboard accurately. Requires the ability to maintain confidentiality of private and sensitive information. Requires the ability to complete police standards training (California P.O.S.T.) in dispatch and earn a certificate for access to law enforcement databases (CLETS/NCIC). Requires the ability to maintain productive and cooperative working relationships with others.

Physical Abilities

The position incumbent must be able to function indoors in an office environment engaged in work of primarily a sedentary nature. Requires ambulatory ability to sit for extended periods of time, to use microcomputers and peripheral equipment, accomplish other desktop work, and to move to various campus locations. Requires the ability to use near vision to read printed materials. Requires auditory ability to carry on conversations in person and over the phone. Requires manual and finger dexterity to write, use a pointing device and keyboard at an advanced rate, operate microcomputer, and to operate other standardized office equipment, almost constantly requiring repetitive motions.

Licenses and Certificates

May require a valid driver's license. Requires California P.O.S.T. certificate within 6 months of employment.

Working Conditions

Work is performed indoors where minimal safety considerations exist.

Salary/Fringe Benefits

40% of Grade 27 on District Classified Salary Schedule ($27.98/per hour) plus an additional 5% weekend differential and 5% graveyard differential.

This position will NOT include the college Health and Welfare benefits package.

Participation in the Public Employee's Retirement System that is also integrated with Social Security.

Conditions of Employment

This is a part-time (40%), 12-calendar month classified position.

Hours of employment are:

Friday 10:00 PM - Saturday 6:00 AM & Saturday 10:00 PM - Sunday 6:00 AM

Initial placement of employees on Classified Salary schedule is at Step 1. After six months of successful probationary employment, employee is placed at Step 2.

Employment is to be effective as soon as possible following completion of the selection process. Individual who is offered employment shall be required to obtain fingerprints for a criminal history clearance through the State Department of Justice and remit the required fee for processing the fingerprints, Federal Bureau of Investigation (no fee if obtained at Cerritos College Campus Police Station), produce an original social security card, and submit negative TB test results (must be within the past four years or within the last 60 days if not previously employed in a school district in California) before employment.

Proof of eligibility to work in the United States and signing of loyalty oath per Government Codes 3100-3109.

Please note - the District does not provide for immigration sponsorships such as H1B Visas

Application Procedures

Application materials must be submitted by the closing date. We are committed to providing an inclusive and accessible application process. If you require a reasonable accommodation to apply or interview due to a disability, please contact Human Resources at hr@cerritos.edu as early as possible. While advance notice (ideally at least 72 hours before the application deadline or scheduled interview) helps ensure we can meet your needs, we will make every effort to accommodate requests made at any time

It is the applicant's responsibility to provide copies of all transcript(s) verifying all educational degree(s) and/or coursework required for the position. Transcripts must be from regionally accredited institutions. A foreign transcript must be evaluated by a NACES certified agency. The website address is www.naces.org.

Required Documents

1. Cover Letter
2. Resume/Curriculum Vitae
3. Transcripts (Must show all coursework completed and conferral date of the degree)
4. 1 Letter of Recommendation

To apply, visit https://www.schooljobs.com/careers/cerritosedu/jobs/5216549/part-time-dispatcher-campus-police-weekends-nights